Logistics Customer Service (Dutch/Flemish Speaker) Lisboa

Logistics Customer Service (Dutch/Flemish Speaker)
Lisboa
Lisboa, Lisboa, Portugal

You probably had a package from them delivered in the past and now you get the opportunity to work for them in sunny Lisbon! Our client is recognized as the Best Sales and Customer Service Solutions provider in the world and they are looking for motivated candidates to join their international team, which facilitates over 80 nationalities.

Your responsibilities and impact as a customer service agent will be:

• Supporting our client by helping their customers over the telephone and via email, with any queries they may have about products or services
• Dealing with complaints

Skills, qualifications and interests you need to succeed in this role:

• You are customer service oriented
• You have excellent communication skills
• You are
  - active and a team player
• You speak Dutch on a native level
• You have a good knowledge of English

What’s in it for you?

• Type of contract: a fixed term contract (6 months - 1 year) that is renewable
• Working hours: full time (40h/week)
• Monday to Saturday; rotating shift between 06:00-22:00 (8h/day)

Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 1040€ gross/month
• Excluding accommodation: 1298€ gross/month

(*) Compensation during training period if successful (from 1 to 4 weeks): 50% of your hourly wages (lower taxes)

For international candidates:

• Reimbursement of your initial flight expenses after 9 months
• Airport
  - up
• Yearly
  - way flight ticket back to your home country (within the EU)
• Help in paperwork, opening bank account, etc. upon your arrival

Extra Perks:

• Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company
• Real career opportunities in different career paths