With Relocation Support German Customer Support Lisboa

With Relocation Support German Customer Support
Lisboa
Lisboa, Portugal

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With Relocation Support German Customer Support, Lisbon

Client: Cross Border Talents

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: c9f74bc95c44

Job Views: 4

Posted: 15. 02. 2025

Expiry Date: 01. 04. 2025

Job Description:

2000 WELCOME BONUS

Key Responsibilities

1. Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
2. Assist customers with product details, order issues, and general support.
3. Resolve customer concerns efficiently and escalate more complex issues as needed.
4. Provide clear and effective solutions to ensure customer satisfaction.
5. Document customer interactions accurately in the CRM system.

What We Are Looking For

1. Fluency in German (C2 level) and solid communication skills in English (B2 level or higher).
2. Strong
   - solving abilities and a
   - focused attitude.
3. Flexibility to work 24/7 rotational shifts, including weekends.
4. Must be available to work on-site in Braga.

What We Offer

1. Competitive salary and benefits.
2. Welcome Bonus of €2, 000.
3. Private health insurance.
4. Paid training to help you succeed in your role.
5. A supportive, friendly team environment.
6. Opportunities for professional growth and career advancement.

Work Schedule

1. Monday to Sunday: 24/7 (rotational shifts).