With Relocation Support-Customer Support Representative (Spanish-speaking) Lisboa

With Relocation Support-Customer Support Representative (Spanish-speaking)
Lisboa
Lisboa, Lisboa, Portugal

Social network you want to login/join with:

With Relocation Support - Customer Support Representative (Spanish-speaking), Lisbon

Client: Cross Border Talents

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference:

Job Views: 4

Posted: 15. 02. 2025

Expiry Date: 01. 04. 2025

Job Description:

Languages Required: Spanish (Fluent) + English (Basic for internal communication)

Relocation Support Provided

Work Schedule:

• Monday to Sunday: 24/7 rotational shifts (including night shifts)

Key Responsibilities:

• Provide customer support via phone, email, and chat.
• Address customer concerns and provide effective solutions.
• Follow company guidelines to ensure
  - quality service.
• Escalate complex issues when necessary.
• Maintain accurate records of customer interactions.

Requirements:

• Fluent in Spanish (written and spoken).
• Basic English skills for internal communication.
• Previous customer support experience is a plus but not required.
• Strong
  - solving skills and
  - oriented mindset.
• Availability to work in a 24/7 rotational shift system, including nights and weekends.
• EU citizenship or a valid work permit for Portugal.

What We Offer:

Relocation Support to help you settle in Lisbon

Competitive salary & allowances

Career growth opportunities in an international company

A dynamic and multicultural work environment