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WFH (if based in Portugal)German fluent Sales/Customer Support
Responder ao anúncioSales Customer Support Porto, Portugal WFH
Salary Conditions:
Base salary (gross): 1100€/month x 14
Possibility of sales bonus up to 120e p/month
Meal allowance: 6€/per working day (paid in meal card)
Health insurance
Responsibilities:
- Inbound calls
- Sell packages of the product
- Cross-Sell or Upsell packages and associated products
- Customer support for
- booking and booking management - Support travel agents with bookings and booking management
- Support customer with information about a range of questions like destination, documentations, prices etc.
Profile:
- Previous Contact Centre or Customer Service experience (preferable)
- Enthusiastic and skilled in technology applications
- Excellent language skills in German and feel comfortable speaking and writing in English
- Love to communicate, while being
- going and patient with our customers - Good and
- friendly service is the highest priority for you - Curious and persistent to solve issues
- Organised and can keep a cool head even in stressful situations
Training Conditions
Duration: 30 calendar days
Monday to Sunday - Rotative shifts within the schedule below:
Monday to Friday: 08:00h - 18:00h
Saturday and Sunday 08:00h - 17:00h
(occasionally you must have availability from 08:00h - 19:00h)
Days off: 2 days (rotative)
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