Warranty Specialist Focus Data Lisboa

Warranty Specialist Focus Data
Lisboa
Lisboa, Lisboa, Portugal

In partnership with one of our clients, a leading German automotive company, Randstad is

recruiting for a Warranty Specialist – Focus Data

Company Description:

They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to innovation, operational excellence, and shaping the future of mobility.

Their newly established Global Business Services (GBS) united is dedicated to optimizing and streamlining
-
- end business processes across finance, human resources, sales support, and procurement. With delivery centers spanning multiple locations worldwide, they focus on quality, efficiency, and continuous improvement to ensure seamless service delivery.

GBS plays a strategic role in the company's
- term success, actively contributing to its growth and development.

By joining them, you will be a part of a
- thinking team that drives impactful change and supports a dynamic operational environment.

responsabilidades chave

What you can look forward to:

In the department, you will be navigating the intricacies of warranty guidelines and

conditions, dealing with workshop conditions such as labor rates and handling surcharges as

well as data out of warranty claims to ensure correct warranty processing. Operating within a

technical environment, your role will engage you in the legal and regulative aspects of warranty

standards and rates. This role allows a unique blend of legal comprehension with technical and

data knowledge to ensure proper management of workshop and warranty conditions.

Key activities

Data Analytics / Reports

Analyzing data with a technical view and identifying potential irregularities (both technical and data based)

Preparing reports, showcasing the irregularities for further audit

Creation of standard reports

Creation of ad hoc reports based on
- developed analysis

Aggregating data for finance process: regress payments

Responsible for managing and overseeing data protection practices – managing different stakeholders

competências

What we are looking for:

Completed studies (university/university of applied sciences) with a technical orientation or a comparable qualification (with focus on technical understanding)

Deep technical understanding of vehicles and / or deep understanding of production / repair processes

Experience in the automotive process environment / technical understanding of automotive products

Deep understanding of data analytics / data integration based on different databases

Good MS Office skills, further knowledge of SAP Analytics Cloud for visualization purposes, the AWS environment is a plus,

Fluent in oral and written English to present complex issues

Independent, structured and cooperative way of working

3-5 years work experience expected

principais benefícios

Your Benefits:

Working in a dynamic environment with vibrant team spirit

Career opportunities within the company

Home office policy of 2 days / week

Additional days off on Dec 24th and 31st

Birthday off

Referral Bonus

Life Insurance

Health Insurance, extended to family members