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TV Streaming Platform Advisor (German Speaker)
Responder ao anúncioYour responsibilities and impact as a Technical Consultant will be:
You will be working for a booming telecommunications and entertainment company! In this role, you are responsible to:
- Offer information, solutions and to advise customers regarding the company’s services, over the phone, emails and chat
- Contribute to a positive customer experience through a responsible treatment of each contact
- Achieve the performance targets defined by the project
- Ensure and participate in the success of the department
- Guarantee clients satisfaction and high level of quality
Skills, qualifications and interests you need to succeed in this role:
- You have a native level of German and good level of English – this is a must!
- You are passionate by the entertainment industry – experience in this industry is a plus
- You have a professional attitude and strong customer service skills
- You have excellent listening and communication skills
- You are willing to learn and, develop and acquire new skills
- You are dynamic and
- motivated - You are open minded, a real team player and willing to work in an international and multicultural environment
What’s in it for you?
- CDI - 3 months of trial period
- Working hours: Monday to Sunday, rotating shifts 8 am to 5 pm
- A package in line with the market: 1100€ gross/month (paid 14x) + 100€ / month performance bonus + up to 100€ / month performance bonus + meal vouchers of 7. 23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
- If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 12 months of accommodation in shared flat provided by the company (rental fee to pay)
- Opportunity to be part of a challenging and fast paced environment
- Possibility to collaborate with some of the biggest brands in the industry A multicultural and international environment
- Fully paid training, professional development and career evolution
What should you expect from living in Lisbon?
- A colorful city view and a rich cultural history
- Pros of living in a European capital on a budget
- Delicious Portuguese cuisine and famous café culture
- Friendly people, good vibes and a
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- lucky urban life - Warm climate all year and a sunny beach life next to the Atlantic
- A large English-speaking local community and international environment
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