Turkish Customer Support - Lisbon
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Job Description:
Job Description
Work place: Lisbon
As a Turkish Customer Support Advisor, you will provide a warm and professional contact with each of our customer's clients and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.
Your tasks:
Clarifying any product information;
Answering questions and requests by chat and phone;
Helping in subjects such as: Payment, Refunds, Financing, Shipping, Delivery and Pickup, Returns and Exchanges
Help solve any type of problems insuring a swift and fast resolution.
What you need:
Fluency in Turkish
Fluent in English (at least C1)
Nice to have previous Customer Support experience
What we offer
Salary without accommodation: 1411€ gross month
Salary with accommodation (discounted accommodation provided by the company in Lisbon) : 1119€ gross month
Public and Private health insurance provided by the employer
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
Relocation package to Lisbon:
Airport
- up and administrative assistance with your registration in Portugal;
Reimbursement of your initial flight expenses after 9 months of successful integration;
Free Portuguese lessons, sports activities, cooking lessons and much more!!
Requirements
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