Trust & Safety Specialist for Super... LISBON Lisboa

Trust & Safety Specialist for Super... LISBON
Lisboa
Lisboa, Lisboa, Portugal

Trust & Safety Specialist for Supercell – Italian speaker

Do you love games and Supercell is the wonderland for you? Are you looking for a new job opportunity that allows you to grow professionally in a fascinating industry? Then, this might be the perfect opportunity for you! Become a Trust & Safety Specialist for Supercell!

In this role, you’ll help to reinforce and improve Supercell guidelines. Remove unwanted content and mitigate bad experiences for all Supercell players. Also, you’ll work with the team to look into Supercell’s future and stop potential issues before they become a threat.

Whoever you are. Whatever you do. Wherever you are from. Here you will feel welcome.

We love to collaborate with each other. We solve our customers' challenging problems.

Build your career, be yourself and live your ambitions!

Our Client

Supercell is a mobile game developer based in Helsinki, Finland with offices in San Francisco, Tokyo, Seoul, and Beijing. Its games are available for tablets and smartphones, using both Apple’s i
OS and Google’s Android operating systems. Since its founding in 2010, Supercell has brought three hugely successful games to the market – Clash of Clans, Hay Day, and Boom Beach – and keeps continuously growing at a fast pace.

What you'll do

• Review and evaluate all the content reported
  - game by Supercell players in compliance with Supercell Community Guidelines;
• Analyze and check data to correctly measure each report's severity;
• Collaborate with other teams when responding to sensitive issues;
• Think quantitatively and qualitatively and create reports to drive continuous improvement, optimization, and innovation;
• Analyze new and potential features and propose initiatives to help reduce or remove abuse before it happens.

What you'll need

• Native or
  - native Italian speaker;
• Exceptional writing and verbal communication skills;
• Good written and verbal skills in English (preferably B2 level);
• Time management and strong analytical ability;
• Ability to work in a
  - paced environment and make important decisions under pressure;
• Strong passion for gaming and online safety;
• Team spirit;
• Effective learning skills.

Benefits

• Excellent work opportunity in a leading multinational company;
• International career in a multicultural environment;
• Possibility of cooperation with leaders in various industries;
• Stable work and career progression;
• Meritocratic environment;
• Employee empowerment and value;
• Private health insurance from day one;
• Possibility to live in one of our apartments;
• Annually complementary return flight to your home country (within Europe);
• Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit;
• Free Portuguese language courses, sport activities, and organized events.

Teleperformance Portugal

Teleperformance Portugal is one of the 25 best companies to work for in Europe, as recognized by Great Place to Work Institute. TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal, by Exame magazine! With more than 12, 000 employees from 111 nationalities, our team provides services in 35 languages. We are a multicultural, highly skilled, and deeply knowledgeable team. Teleperformance Portugal has a wide range of integrated omnichannel solutions, technology, and the highest security standards in the market. Whoever you are, wherever you are from, join us and find your place at Teleperformance Portugal.

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