Trust & Safety Content Moderator and Investigator for Bolt – Croatian speaker Lisboa

Trust & Safety Content Moderator and Investigator for Bolt – Croatian speaker
Lisboa
Lisboa, Lisboa, Portugal

Trust & Safety Content Moderator and Investigator for Bolt – Croatian speaker

Are you passionate about everything online, with an eye for details? Become a member of our strong content moderators team for a leading mobility company!

As a trust & safety content moderator you will review, categorize and moderate business content, helping to build a better online user experience for billions of people all around the world.

What you'll do

• Review the content that has been received by internal systems or users to ensure that it complies with the community guidelines established by the client;
• Make timely escalations that require special attention from your immediate boss in accordance with established procedures;
• Review, classify and/or eliminate highly sensitive content, uploaded by users, according to the parameters defined by the client.

What you'll need

• Fluent in Croatian and good level of English (B2);
• Ideally you will have a background in either content moderation, customer service or any other role that involves working with daily targets;
• Motivation and positive attitude;
• Investigation skills and experience, validating information across multiple data channels, tools and streams, analyzing information, and simplifying it to enable streamlined escalations and fast knowledge sharing between teams and law enforcement agencies.
• Recent graduates with limited experience, but a willingness to learn and capability adapt are welcome to apply.

Teleperformance Portugal

TP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine!

With more than 12, 000 employees from 111 nationalities, TP Portugal provides services in 35 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.

TP Portugal continues to grow. Join our team and find your place at TP!

Apply now

Become a member of a worldwide team