Travel Advisor / Portuguese Customer Support - based in Porto, Lisboa Lisboa

Travel Advisor / Portuguese Customer Support - based in Porto, Lisboa
Lisboa
Lisboa, Lisboa, Portugal

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Travel Advisor / Portuguese Customer Support - based in Porto, Lisboa

Client: Cross Border Talents

Location:

Lisboa, Portugal

Job Category:

Other

Salary: $0-0/monthly

EU work permit required:

Yes

Job Views:

4

Posted:

10. 02. 2025

Expiry Date:

27. 03. 2025

Job Description:

Do you wish to live in the greatest bohemian city of Porto, while working in a multinational company surrounded by an international environment and great music, food, and wine?

Come check this out!

Responsibilities:

1. Assist customers via multiple channels (email or phone) in an enthusiastic and professional manner.
2. Support customers in managing reservations, cancellations, and billing inquiries.
3. Attract potential customers by answering questions about car rental bookings and their different modalities, suggesting and adding information about these services to meet customer needs.
4. Gather information from new customers and enter it into the platform.
5. Process and respond promptly to contact requests.
6. Contribute to creating a commitment to our client's brand.

Qualifications:

1. Fluent speaker of Portuguese (C1+) + Good knowledge of English (B2)
2. Availability to work in shifts
3. Excellent communication skills combined with empathy and team spirit.
4. Love identifying customer needs and proposing quick solutions.
5. Valid Work Permit from Portugal / EU ID

Benefits:

1. Language Bonus
2. Wellness sessions
3. Relocation Package
4. Well-rounded Health and Life Insurance Packages