Transport Performance Analyst, EU AMXL Change Management Espinho

Transport Performance Analyst, EU AMXL Change Management
Espinho
Espinho, Aveiro District, Portugal

Transport Performance Analyst, EU AMXL Change Management

As a company that ships millions of items to hundreds of countries, Amazon has one of the most extensive transportation networks in the world. With size comes complexity, and our Transportation Performance Analysts play a key role in ensuring that parcels are delivered both timely and efficiently. You will learn logistics from one of the world leaders in this field and will have the flexibility to design your own career path.

Key job responsibilities:

1. Report on metrics using Change Management performance dashboards
2. Create automated reports for stakeholders and leadership teams
3. Conduct root cause analysis and use insights to inform Change Management process improvements
4. Communicate and present information to the appropriate teams

A day in the life:

Every day is different in this role. The work you’ll conduct is both proactive and reactive, requiring you to analyse the Change Management KPIs. You will find improvement opportunities and implement them in the network. If you’re looking to develop your career, you’ll be able to access development and mentorship opportunities to help you progress at Amazon. You will work in an environment that encourages collaboration with a variety of internal and external stakeholders. By tapping into the latest performance indicators and metrics, you'll help us unlock our network's full potential.

About the team:

Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

Minimum Requirements:

1. Relevant experience in an analytical role, working with data
2. Relevant experience in communicating with senior stakeholders and leadership
3. Advanced proficiency in verbal and written English
4. Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Preferred Qualifications:

1. A degree
2. Experience of working with SQL, VBA, Python, R, or other programming language
3. Experience in assessing operating processes and outcomes quantitatively and qualitatively

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon. jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

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