Tier 1 Content Moderator French Speaker Porto

Tier 1 Content Moderator French Speaker
Porto
Porto, Porto District, Portugal

Social network you want to login/join with:

Client:

Cbtalents

Location:

Porto, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

cab2c7e4ccd8

Job Views:

4

Posted:

15. 03. 2025

Expiry Date:

29. 04. 2025

Job Description:

Location: Portugal

Employment Type: Full-Time (40 hours per week)

Starting Date: ASAP

Number of Positions Open: 1

Salary: 1, 050 + Bonuses (Housing Included)

About the Role:

Are you fluent in French and passionate about keeping social media safe? We are looking for Tier 1 Content Moderators to join our team in Portugal. In this role, you will review and moderate content on a leading social media platform, ensuring compliance with community guidelines.

As a Tier 1 Moderator, you will also handle escalated cases, assist with customer inquiries, and work closely with internal teams to maintain platform integrity.

Your Responsibilities:

1. Review and moderate
   - generated content (text, images, videos, live streams).
2. Enforce community guidelines and platform policies.
3. Handle escalations from Tier 1 moderators and provide solutions.
4. Respond to user inquiries related to content moderation policies.
5. Collaborate with internal teams to improve moderation processes.
6. Ensure compliance with company standards and legal requirements.

Work Schedule:

Content Moderation: 24/7 rotational shifts (including nights, weekends, and holidays).

Night shifts come with extra bonuses!

What We Offer:

1. Salary: 1, 050 + performance bonuses.
2. Company-provided housing included.
3. Night shift bonuses for
   - hour shifts.
4. Full training provided; no prior experience required!
5. Opportunities for career growth within a global company.
6. Multicultural and dynamic work environment.

Requirements:

1. Fluent in French (C1/C2 level).
2. Good English skills (B1 level or higher).
3. Experience in content moderation or customer support is a plus.
4. Ability to work in shifts, including nights and weekends.
5. Strong attention to detail and ability to handle sensitive content.
6. Residency or willingness to relocate to Portugal.