Técnico de helpdesk Porto

Técnico de helpdesk
Porto
Porto, Porto District, Portugal

Would you like to work on interesting projects with renowned clients? At ALTEN we believe that knowing and meeting our consultants' expectations is a key factor in our success. Our consultants make a difference. Do you want to make a difference too?

We are looking for an Helpdesk/Field Support to support projects for large companies present in Porto.

Main Tasks:

• Provide
  - person/face-to-face IT support in a
  - scale
  - user environment
• Work by procedures and tickets
• Warehouse, stocks control, logistics &
  - office tasks

Technical Skills:

• Hardware and software knowledge
• Networking and security
• Problem solving and critical thinking
• Microsoft tech savvy
• Familiarity with office and corporate products, technology adept and consumer
• Comfortable (not an expert) with Microsoft technology and products (Excel, Windows, Outlook)
• Good understanding of collaborative tools and their importance in the current digital working era
• Comprehension of IT security and cyber security in a corporate environment
• Good understanding of computer systems, mobile devices, and other tech products
• Ability to diagnose and resolve basic technical issues and beyond

Language Skills:

What We Offer:

Contract with competitive salary.

Opportunity to work in a collaborative and innovative environment.

We want to hear from you!

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Consulting

Industries

IT Services and IT Consulting