Technical Sales Manager EMEA, Personal Care (m/f/x)
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Technical Sales Manager EMEA, Personal Care (m/f/x), Porto
Client: Elementis
Location: Porto, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: 0d15633258ed
Job Views: 23
Posted: 23. 01. 2025
Expiry Date: 09. 03. 2025
Job Description:
Job Description Summary:
The Technical Sales Manager will work closely with Sales Managers in the regions, Global Key Account Managers, Marketing and R&D functions to better penetrate key customers, to further build on Elementis’ brand image and to drive new sales opportunities and
- term success. This role is pivotal in ensuring our customers receive unparalleled technical support, driving product excellence and customer satisfaction.
Responsibilities:
- You deliver and lead technical expertise in the entire EMEA region: driving the team to achieve business objectives and
- track the creation of new business opportunities across all tiers. - You lead customer projects by collaborating with technology, marketing and sales: resolve and troubleshoot technical issues related to product formulation and manufacturing. Develop and enhance technical relationship with current and new customers. Understand customer’s strategic direction as well as their “pains & gains” and introduce the Elementis value proposition to better support their plans.
- You drive and identify product innovation: ensuring market needs, customer expectations and regulatory standards in collaboration with R&D and marketing teams. Lead and/or participate in (multifunctional) projects for Personal Care.
- You design and develop comprehensive training programs for both internal teams and customers: ensuring clear communication of Elementis’ products value proposition.
- You identify and
- up new business opportunities in line with the business strategy: You align internal technical expertise with customer needs to drive new project development and support the execution of sales and marketing initiatives.
Job Competencies:
- Technical expertise: In-depth knowledge of product formulation in the personal care sector. Understanding of
- specific regulatory requirements and compliance standards. - Leadership: Ability to influence and guide
- functional teams. Strategic thinking and vision to align technical efforts with company goals. Mentorship capabilities to support the development of team members. - Collaboration and teamwork: Ability to work effectively with
- functional teams, including R&D, marketing and sales. Collaborative approach to
- solving and project execution. - Customer focus: Ability to provide technical support and resolve customer issues. Commitment to ensuring customer satisfaction through
- quality products and services. - Project management: Ability to manage multiple projects simultaneously. Strong organizational and time management skills. Experience in project planning and execution from concept to completion.
- Innovation and continuous improvement: Commitment to continuous improvement and staying updated on industry trends and emerging technologies.
- Business acumen: Understanding of the commercial aspects of product development. Ability to align technical initiatives with business objectives. Strategic mindset to contribute to the company’s overall success.
Technical Knowledge and Skills:
- In-depth knowledge of formulation chemistry in the personal care industry.
- Excellent communication and interpersonal skills.
- Strong analytical and
- solving skills. - Ability to work independently and collaboratively in a
- functional environment. - Detail-oriented with a commitment to quality and continuous improvement.
Position Requirements:
Education: Bachelor’s Degree or Master’s degree in Chemistry, Chemical engineering, Cosmetic Science or related field.
Experience: Minimum of 10 years of experience in the personal care industry.
IT Skills: Advanced computer software capabilities like MS Office.
Language Skills: Fluent in English, any other European language is a plus, i. e French, Spanish, German or Italian.
Working arrangements: Home office based.
Traveling required: up to 50%.
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