Team Leader | Support Team Lisboa

Team Leader | Support Team
Lisboa
Lisboa, Lisboa, Portugal

Randstad operates in Portugal and worldwide as a leader in human resources in various sectors. In partnership with Minsait an Indra Company, a service management, digital transformation and cybersecurity consultancy, we are recruiting a team leader for the support team.

If you think you're the right person to take on this challenge, send us your application.

responsabilidades chave

functional and application support team leadersupport is offered 24x7, requiring continuous monitoring of systems to guarantee the availability and efficiency of services

competências

Academic background: computer engineering or similar;

Experience in leading support teams or helpdesk teams 1st/2sd line;

Experience managing: Windows Server Platform, IIS, BD SQL Server, Stored Procedures and SQL optimization

Knowledge of the following programming languages is valued: SOAP, REST, WCF, JSON, HTTPS, SFTP, XML and protocols

Experience in integrations processing (3-5 years)

Experience in incident monitoring detection and analysis (3-5 years)

Experience in implementing software interfaces (2-3 years)

Good communication and teamwork skills

Remote incident resolution using management tools (3-5 years)

Backgound experience in 24/7 teams support

English communication skills

Availability to work
- site.

Valued skills:

Coding skills :. NET C#, . NET aspx, Javascript, HTML, Entity framework, Dependency injection

Dev
Express reporting / Ext. NET / HTML5

Knowledge/certification in Agile methodologies /Scrum

Background in retail systems development

Experience in deployment tools (Big
Fix)

Spanish communication skills

principais benefícios

Continuous training in the workplace and through access to the training platform, designed to maximise your talent and develop your professional skills.

25 days holiday.

Flexible benefits plan.

Contract formalised directly with Minsait an Indra Company