Swedish Speaker | Front & Backoffice Specialist | Digital Solutions Lisboa

Swedish Speaker | Front & Backoffice Specialist | Digital Solutions
Lisboa
Lisboa, Portugal

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Swedish Speaker | Front & Backoffice Specialist | Digital Solutions, Lisbon

Location: Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1b6936748d11

Job Views:

3

Posted:

20. 02. 2025

Expiry Date:

06. 04. 2025

Job Description:

Role & Responsibilities:

• Taking responsibility: On behalf of your client, you will handle customer enquiries in writing and by telephone in Swedish. You will support customers with their extensive requests concerning digital topics such as vehicle apps.
• Think comprehensively: In case of challenges with booked services in the vehicle, you are the first contact person and present possible solutions to the customer in 1st or 2nd level support.
• Implement reliably: Forwarding technical issues to the appropriate departments is just as much a part of your responsibilities as communicating with the specialist centers. You will also advise our customers on the existing digital product portfolio.

Qualifications:

• Personality:
  - oriented, responsible, and communicative;
• Working method: professional, independent, reliable,
  - and
  - oriented;
• Experience and
  - how: Enthusiasm for customer service in the automotive sector, quick perception, and secure handling of common information technologies, also with ticketing tools;
• Language: Swedish language skills at native speaker level in written and spoken in combination with good knowledge of English;
• Training: No specific training required.

Additional Information:

What we offer you:

Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and
- related activities | canteen | good access to public transport | space for creativity.