Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal Lisboa

Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal
Lisboa
Lisboa, Portugal

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Swedish Customer Advisor for Air Conditioning World Leader Company - Lisbon, Portugal

Client:

Sitel

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

0d006a249021

Job Views:

23

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

Come and work with us.

Are you a tech enthusiast and would like to work with an innovative and
- leader air conditioning provider?

Are you Swedish native or fluent with strong English communication skills?

Looking to make your career in a multicultural environment in sunny and happy Lisbon?

So we have the perfect opportunity for you!

Your future project: join our Swedish Customer Support team.

Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs.

As a customer service specialist in this project, your daily responsibilities will include:

• Provide exceptional customer service;
• Assist the customers with any inquiries related to our products and services;
• Answer customer calls and emails, and resolve their issues in a timely and professional manner;
• Solve with precision and efficiency emerging issues that customers may face;
• Find solutions and optimize the customer’s technical knowledge;
• Meet and exceed our service quality goals, compliance regulations and productivity targets;
• Create an amazing experience that people value and we are proud of;
• Be responsible to follow the direction of management and provide feedback.

To succeed in the role, you will need to have:

• Native or proficient level of Swedish (C2)
• Advanced level of English (at least C1) both verbal and written;
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills;
• Analytical and
  - solving skills with strong attention to detail;
• Desire to learn and advance, be a curious investigator and problem solver;
• Must hold EU citizenship or valid work permit for Portugal.
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal.

We offer:

• Relocation package;
• Competitive wages;
• Paid professional training;
• Private healthcare & dental insurance (after six months of employment);
• Growth opportunities through various development programs;
• Fun and engaging
  - wide initiatives, including our Ever
  Better wellness program;
• Job stability;
• Life-long skills and experience.

Go further with Foundever.

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.