Support Engineer Lisboa

Support Engineer
Lisboa
Lisboa, Lisboa, Portugal

Location
Full Remote

Experience
Middle

Area
Data & Analytics

Mutual Respect, Empathy, Innovation, and Professional Pride. Do you see yourself within these values?

Founded in 2006 under the mission "To Challenge Complexity", Closer Consulting is a Data Science company specialising in Business Intelligence, Advanced Analytics and Artificial Intelligence.

By developing projects in the most diverse industries – Banking, Telecommunications, Health, Retail, Energy, Insurance or Aviation - we analyze data, transforming it into knowledge for our clients, allowing them to adopt the best
- making for their respective organizations and businesses.

We are now looking for a Data Engineer (3-5 years) willing to accept new challenges in our Closer team.

Main Tasks & Responsibilities:

• As a proactive member of the support team maintain the stability of the production environment, effectively managing incidents, problems and changes;
• Promptly identify and resolve incidents and issues by applying exceptional
  - solving skills ensuring minimal disruption to operations;
• Continuously enhance existing processes and workflows to optimize efficiency and productivity;
• Work seamlessly within the agile environment, contributing to product and solution delivery for our esteemed business users. Actively participate in sprints and contribute to CI/CD practices;
• Effectively communicate with team members, stakeholders and end users and foster collaboration;
• Uphold knowledge management practices to facilitate knowledge capture and sharing.

Main Technical Requirements:

• 3-5 years of
  - on experience in production support, with a proven track record of success in managing complex environments;
• ITIL certification;
• Technical background with a deep understanding of ETL/ELT processes for data transformation;
• Proficiency in using Py
  Spark for distributed data processing and analysis;
• Advanced knowledge in SQL for proficient querying and manipulation of data;
• Fundamental proficiency in Python debugging of data transformation issues and script automation;
• Comprehensive understanding of REST API;
• Fluency in English;
• Excellent
  - solving skills with a proactive attitude towards incident resolution and issue identification.

Other Requirements:

• Fluency in English;
• Excellent
  - solving skills with a proactive attitude towards incident resolution and issue identification;
• Effective communication skills, both written and verbal, enabling effective collaboration and conveyance of ideas and solutions;
• Bachelor's degree in computer science or related technical discipline, providing a solid foundation for understanding complex technical concepts;

Nice to have:

• Familiarity with the financial markets, related data and applications, providing a contextual understanding of the industry;
• Hands-on experience managing big data platforms like Databricks, Azure Synapse, and Azure Data Factory;
• Experience in managing BI Platforms like Micro
  Strategy, Power
  BI, Qlik
  View, and Tableau;
• Strong background in working with agile environments, participating in sprints and adhering to CI/CD practices;
• Certification in Azure Fundamentals, Azure Administrator, Azure Dev
  Ops, showcasing proficiency in Cloud technologies.

We believe we are the ones to, by:

• Providing a Multidisciplinary Team;
• Giving a home office kit, with everything you need to perform remotely;
• Ensuring a career plan alongside professional growth;
• Providing you with a custom training plan;
• Helping you reach happiness.

Oh… and by the way, we also have:

• Several challenging complex projects;
• Stimulating teams and leaders;
• World-class Clients and Partners.

If you believe in this match as much as we do, send your CV and reach the closest side of life :)

Closer is a company that values diversity and inclusion. We are committed to fostering an environment where everyone is treated with dignity and respect, regardless of race, gender, beliefs, sexual orientation, physical or mental disability, or other personal characteristics.
At Closer, we embrace the unique perspectives and experiences that everyone brings, and we believe that it is a fundamental driver for the success we've achieved.