Store Manager Lisboa

Store Manager
Lisboa
Lisboa, Lisboa, Portugal

- Customer Assistance
Assisting customers

Responding and dealing with customer complaints, queries and comments whether in person, by telephone, or via the internet

- Sales Assistance
Reviewing and devising sales strategies

Assisting colleagues in obtaining sales targets

Assisting in stock takes, orders and return

Liaising where necessary with suppliers and customers

Assisting in the promotion of the Furla brand and the store itself

Report all sales figures to head office

- HR and Staff
Assist the HR department with recruitment of staff

Supervise and motivate staff

Report any staff issues to the HR department without delay

Assist the HR and legal department with any issues involving staff and customers

Review staff performance and address any
-
- day issues

- Management of the Store
Ensure that the store is clean and presentable at all times

Manage the displays of products

Ensure that the stockroom is fully stocked

Ensure that the store and staff are fully compliant in relation to health and safety regulations

Ensure that the store is secure all times

Maintain stock levels

Ensure the quality of the supplies and report any issues with the stock to head office

Carry out regular inventories on stock

Check all orders made and received by the store

Fluency in spoken English is crucial

Minimum 24 years store manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals

Personal computer and detailed report analysis

Strong commercial and
- oriented mindset

Proven Brand & products awareness

Strong clientele background

Excellent interpersonal and effective communication skills