SRE Team Lead Lisboa

SRE Team Lead
Lisboa
Lisboa, Portugal

Shield is a global startup, with offices in Tel-Aviv, New-York, London, and Lisbon.

We’re growing and looking for another important piece of the puzzle.

Is it you?

Let’s get down to business:

What you will do

Key Responsibilities:

• Establish and nurture a culture of excellence within the SRE team, promoting best practices, effective work processes, and methodologies. Lead by example and mentor the team to foster a collaborative and
  - performing environment.
• Set clear team goals and priorities in alignment with organizational objectives. Ensure resources are available and allocated efficiently to meet project timelines and deliverables.
• Recruit, train, and develop team members, providing guidance and support to enhance their skills and career progression. Encourage continuous learning and adaptability to new technologies and methodologies.
• Design, implement, and maintain scalable and reliable infrastructure solutions.
• Develop and deploy monitoring, alerting, and logging systems to proactively identify and mitigate operational issues.
• Review and refine existing alerts, working closely with developers to automate responses and enable
  - healing.
• Develop and maintain monitoring dashboards that provide clear and actionable insights into application reliability and system performance.
• Conduct capacity planning and performance tuning to optimize system performance and resource utilization.
• Automate repetitive tasks and processes to streamline operations and improve efficiency.
• Lead incident response and resolution, including rapid troubleshooting, coordinating
  - functional teams, root cause analysis, and
  - mortem reviews.
• Develop and maintain incident response procedures and runbooks to ensure efficient and effective handling of incidents.
• Communicate effectively with stakeholders during incidents, providing timely updates and managing expectations.
• Continuously evaluate and adopt new technologies and methodologies to enhance our infrastructure and operations.
• Oversee and optimize our cloud infrastructure on AWS, ensuring scalability, reliability, and
  - effectiveness.
• Regularly analyze cloud service usage and expenses, implementing strategies to optimize costs.

Minimum Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 6+ years of experience as a site reliability or platform engineer, preferably in a
  - scaling environment.
• At least 2 years in a leadership role, demonstrating effective team management, mentorship, and strategic planning.
• Hands-on experience with Terraform and Terragrunt.
• Extensive knowledge of Kubernetes and containerization technologies.
• Hands-on experience with the Prometheus stack.
• Ability to design and develop code using Python or Go.
• Strong inclination toward automating manual tasks and processes to improve operational efficiency.
• Excellent troubleshooting abilities with a methodical approach to diagnosing and resolving issues.
• In-depth knowledge of cloud services, particularly AWS, including best practices in security and compliance.
• Excellent communication abilities to coordinate effectively with both technical and
  - technical stakeholders.