Sr Specialist GBS Credit & Collections - German Speaker (Temp Position) Porto

Sr Specialist GBS Credit & Collections - German Speaker (Temp Position)
Porto
Porto, Porto District, Portugal

Sr Specialist GBS Credit & Collections - German Speaker (Temp Position)

Purpose & Overall Relevance for the Organization:

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardization initiatives. The pursuit of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.

Key Responsibilities:

1. Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of
   - payments.
2. Ensure that all payments received are allocated accurately and timely without any errors.
3. Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
4. Be accountable and demonstrate ownership, managing escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.
5. Back-up the Team Leader in solving operational complex situations, and guide, provide training and support to other team members by applying streamlined approaches.
6. Lead
   - term defined scope projects or support larger projects within finance operations, processing periodic reviews to identify, assess and take action to mitigate risks to project success.
7. Manage customer relationships, which includes problem resolution and root cause analysis.
8. Assess and review the credit risk on the customer on a regular basis to mitigate risk for adidas according to credit policy.
9. Perform review, analysis and proposal of release on credit block deliveries.
10. Provide insight into the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
11. Act as the point of contact for
    - related issues and support on escalations.
12. Track disputes, forward to the right department for their solution and
    - up until their closing.
13. Identify improvement opportunities and support their implementation.
14. Provide insight into the calculation of the required provision for uncollectable balances.
15. Support requests from internal and external stakeholders.
16. Establish and maintain strong financial controls over the work performed.
17. Ensure desktop procedures are updated in line with standards and policies.

Key Relationships:

• Customer Primary Data

• Account and Sales Operations

Knowledge, Skills and Abilities:

1. Solid experience with SAP and Excel.
2. Experience in a Shared Service environment or similar.
3. Ability to read, write and communicate in English and German in a business environment setting.
4. Attention to detail.
5. Solid interpersonal skills combined with a high degree of customer orientation.
6. Ability to navigate easily within complex organizations, connecting with a variety of functions, audiences, management styles, or cultures.
7. Strong problem solving and analytical skills.
8. Highly
   - driven and
   - motivated team player with compassion, integrity, trust and perseverance.
9. Curious and growth mindset; keen to learn and approach subjects outside of comfort zone, looking beyond the obvious.

Requisite Education and Experience / Minimum Qualifications:

1. University degree in Accounting, Business Administration or similar field.
2. 5 plus years relevant work experience in the accounting / corporate finance area.
3. Broad and deep theoretical understanding of job function.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES, OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need.
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and
  - through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.