Sr Specialist GBS Credit & Collections - English Speaker (Maternity Cover) Porto

Sr Specialist GBS Credit & Collections - English Speaker (Maternity Cover)
Porto
Porto, Porto District, Portugal

Sr Specialist GBS Credit & Collections - English Speaker (Maternity Cover)

Purpose & Overall Relevance for the Organization:

The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives. The pursuit of excellence in all deliverables and being recognized as a highly trusted partner by stakeholders are the pillars for the team’s success, ensuring a stable and flawless business platform to adidas Europe.

Key Responsibilities:

1. Ensure a timely collection of open receivables balance by working closely with the customer, internal stakeholders and solve any causes of
   - payments.
2. Ensure that all payments received are allocated accurately and timely without any errors.
3. Follow-up in case of discrepancies and ensure they are handled within a reasonable time frame.
4. Be accountable and demonstrate ownership, being able to manage escalations towards management, proposing proactive feedback summary and recommended solutions in alignment with the department policy.
5. Back-up the Team Leader solving operational complex situations, and guide, provide training and support to other team members by applying streamlined approaches.
6. Lead
   - term defined scope projects or support larger projects within finance operations, processing periodic reviews to identify, assess and take action to mitigate risks to project success.
7. Manage customer relationships, which includes problem resolution and root cause analysis.
8. Assess and review the credit risk on the customer on a regular basis to mitigate risk for adidas according to credit policy.
9. Perform review, analysis and proposal of release on credit block deliveries.
10. Provide insight into the development of the accounts receivable position of the customer to the Credit & Collections leadership team and Sales / Finance stakeholders.
11. Act as the point of contact for
    - related issues and support on escalations.
12. Track disputes, forward to the right department for their solution and
    - up until their closing.
13. Identify improvement opportunities and support their implementation.
14. Provide insight into the calculation of the required provision for uncollectable balances.
15. Support requests from internal and external stakeholders.
16. Establish and maintain strong financial controls over the work performed.

Requisite Education and Experience / Minimum Qualifications:

1. University degree in Accounting, Business Administration or similar field.
2. 5 plus years relevant work experience in the accounting / corporate finance area.

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES, OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

1. COURAGE: Speak up when you see an opportunity; step up when you see a need.
2. OWNERSHIP: Pick up the ball. Be proactive, take responsibility and
   - through.
3. INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
4. TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
5. INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
6. RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.