Sr. Solutions Consultant I Lisboa

Sr. Solutions Consultant I
Lisboa
Lisboa, Portugal

Pager
Duty empowers teams of all kinds to do the critical work that moves business forward through the Pager
Duty Operations Cloud.

Role Overview:

Pager
Duty is the leading digital operations management platform for businesses. Our Saa
S solution empowers over 15, 000 customers worldwide to improve operational reliability, agility, and visibility across their organizations. With Pager
Duty, teams can quickly identify and resolve issues before they impact public sector customers, enabling them to deliver exceptional digital experiences.

We are seeking a technical and
- focused Senior Solutions Consultant to join our team. The candidate will be responsible for understanding customer business requirements and technical needs and will design and present demonstrations that highlight the strengths of Pager
Duty’s products. They will also provide technical guidance, best practices, and support throughout the
- sales and implementation process to ensure customer success.

How You Impact Our Vision: Key Responsibilities

• You are a consultant, technical salesperson and product specialist, with a committed dedication to exceptional customer experience.
• You will design and present demonstrations and run Proof of Values (Po
  V’s) that highlight the strengths and competitive differentiation of Pager
  Duty’s platform.
• Assist the technical discovery process and are capable of handling technical questions about the product.
• Help customers design integrations to provide a seamless implementation with their current technology stack.
• Break down complex technical concepts and explain them clearly to partners with both business and technical backgrounds, from a Dev
  Ops engineer to a C Level Executive.
• Deliver product and technical briefings / presentations to potential clients.
• Maintain accurate and
  -
  - date notes and feedback in CRM tools regarding customer input, and current technical state of opportunities for both wins and losses.
• Share and learn best practices and
  - usable assets with other Solution Consultants to enhance the quality and efficiency of the team.

This Role Requires:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 6+ years of
  - sales experience, preferably selling Saa
  S solutions.
• Strong communication skills to build and manage relationships with new and existing clients, with a focus on growth.
• Project management skills and account management experience.
• The ability to travel to customer sites as necessary (travel expectation roughly 30%).

Preferred Requirements:

• A strong understanding of the Saa
  S world and Cloud technologies.
• Experience of Incident Management, Observability, Dev
  Ops, Automation and Operations Management and/or IT Service Management Tools.
• You have experience in enterprise and/or commercial sales.
• Spanish speaker.

Why Join Us:

• Opportunity to make a significant impact in a rapidly growing region.
• Collaborative and inclusive culture that values diversity.
• Competitive compensation package including equity, commission and comprehensive benefits.
• Flexible, hybrid work arrangements.
• Continuous learning opportunities through training, workshops, and conferences.

Pager
Duty is a flexible, hybrid workplace. We embrace and encourage
- person working as an integral part of our culture. This role is expected to come into our Lisbon office 1 day per week.

Apply anyway! We extend opportunities to a broad array of candidates, including those with diverse workplace experiences and backgrounds.

About Pager
Duty

Pager
Duty, Inc. (NYSE:PD) is a global leader in digital operations management. The Pager
Duty Operations Cloud revolutionizes how critical work gets done, and powers the agility that drives digital transformation. Customers rely on the Pager
Duty Operations Cloud to compress costs, accelerate productivity, win revenue, sustain seamless digital experiences, and earn customer trust.

Pager
Duty is committed to creating a diverse environment and is an equal opportunity employer. Pager
Duty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.