Sr Account Manager Big Chains (They/She/He) - Portugal, Lisbon Lisboa

Sr Account Manager Big Chains (They/She/He) - Portugal, Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Sr Account Manager Big Chains (They/She/He) - Portugal, Lisbon

Location:

Lisbon, Portugal

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8858ce20486e

Job Description:

If you’re here, it’s because you’re looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together.

Not your usual app. We are the
- growing
- category app connecting millions of users with businesses and couriers, offering
- demand services from more than 170, 000 local restaurants, grocers, supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

YOUR MISSION

As a Senior Account Manager, you will play a key role in the Glovo Partners & Brands team. You will be directly handling the relationship with our top chain partners and you will be responsible for the growth, operational excellence, and all the marketing plans. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.

THE JOURNEY

• Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement.
• Evaluate, follow up, and build reports of your portfolio and KPIs periodically to improve operational KPIs with partners.
• Prepare deep dive analysis on Glovo’s business topics.
• Work based on systematic planning, analyzing available information and designing action steps.
• Execute plans to help your partners grow through promotions, marketing activations, and menu performance.
• Achieve your Quarterly Targets (Growth, Revenue, Ops, Commercial).
• Ensure that Glovo has the best content and build
  - term marketing plans with partners.
• Increase Glovo’s revenue through commission renegotiation and selling Glovo’s assets.
• Manage objections and negotiate terms with partners.
• Interact with other areas (operations, marketing, finance) to ensure optimal service to partners.
• Organize your schedule in advance for deep dive tasks and meetings with partners.
• Teach partners to use the manager portal for
  - sufficiency.

WHAT YOU WILL BRING TO THE RIDE

• At least 4 years of experience in
  - performance account management and/or business consultancy; preferably in FMCG,
  - hospitality, or
  - demand delivery industry. Salesforce is a plus.
• Bachelor in Business Administration, Marketing, Industrial Engineering, or Public Relations.
• Ability to work in a high growth and
  - performance
  - up.
• Good knowledge of Google tools (Docs, Sheets, Slides, Drive).
• Excellent local language and English skills.
• Strong commercial expertise with ability to conduct business and sales presentations.
• Good communication and interpersonal skills.
• Highly organized and
  - oriented.
• Problem solver,
  - driven with an analytical approach.

Individuals representing diverse profiles, encompassing various ethnicities and backgrounds, are encouraged to apply. Skills can be learned, and embracing diversity is invaluable.

Here at Glovo, we thrive on diversity, believing it enhances our teams, products, and culture. We are committed to providing equal opportunities to talent from all backgrounds.

So, ready to take the wheel and make this the ride of your life?