SQL Application Production Support Porto

SQL Application Production Support
Porto
Porto, Porto, Portugal

Decskill was founded in 2014 as an IT Consulting Company and their main mission is to delivery value through the knowledge. We enable companies to meet the chalenges of digital world by providing our clients with business models that ensure technological capacity, flexibility and agility. We are more than 500 consultants with offices in Lisbon, Porto and Madrid.

DECSKILL operates in 3 main areas:

• DECSKILL TALENT, through which we provide our clients with an extension to their IT teams;

• DECSKILL BOOST, through which we provide our client with software development models to increase capacity and optimize Time-to-Market, where we create and manage teams that deliver according to their needs, at the desired speed;

• DECSKILL CONNECT, through which we provide our client with consulting services, as well as the implementation and management of information technology infrastructures.

Our practice results in the creation of value for our customers, either by delivering qualified and
- added services, or through highly qualified and motivated professionals, as well as technology solutions that allow us to operate and transform the business of our customers.

We are looking for an SQL Application Production Support!

Responsibilities:

• Support the business in their IT needs and understand the business workflows and scenarios
• Maintaining a proper coverage in their designated shift
• Voluntarily picking up work and tasks as received over email, tickets or in person.
• Provide business, team members and other project/task partnering teams’ updates on the issue/task/project.
• Documenting and training other team members
• Shadow other team members and seek to learn to improve day to day coverage of the platforms
• Sharing knowledge within the team as well documenting the issues/incidents for better follow up
• Improving day to day tasks by writing scripts and automate tasks that are procedure oriented.
• Understand the underlying issue and the associated patch fix/release and identify systemic issue
• Availability to work during Holidays / Weekends as per
  - defined needs and on a rotational basis with the rest of the team

Requirements:

• Good knowledge and capabilities in scripting languages, network, Windows, and Linux environments.
• Oracle SQL knowledge is Mandatory.
• Oracle Web
  Logic knowledge is a plus.
• ITIL understanding is also a plus.
• Ansible knowledge.
• Good relational qualities – Good communication.
• Accuracy, reactivity & proactivity, autonomy, and curiosity.
• Interest to learn the Business.
• Team Spirit.
• Client focus.
• Fluency in English.

If you’re interested in this job please send your CV to cesaltina. abreu@decskill.com with reference "CA/Support".

Thank You.

Decskill is committed to equality and
- discrimination with all our talents. We recruit and promote talent, based on diversity and inclusion, regardless of age, gender, ethnicity, race, nationality or any other form of discrimination incompatible with the dignity of the human being.