(Spanish W/ French) Customer Success Specialist Lisboa

(Spanish W/ French) Customer Success Specialist
Lisboa
Lisboa, Lisboa, Portugal

(Spanish W/ French) Customer Success Specialist

About the job

Position Type: Full time

Languages: Full proficiency in Spanish and French

Sector: Customer Service / Facilities Management

About our client: Are you tired of enterprises and feel like the corporate world is not for you? Developing a career within a smaller company, with
- life flexibility and the spirit of a startup sounds exciting to you? Don't miss this opportunity!

With a specialty in customized facilities management solutions for B2B, our client is looking for a Customer Success Manager. Within this role, you will assist your customers in discovering their full potential in the world of digital solutions (Saa
S).

The Offer:

• Assist and guide the users through the Saa
  S platform and the mobile app;
• Develop your customers' best practices according to their professional structures;
• Ensure your points of contact are well trained on the products;
• Define and apply strategies to optimize their usage;
• Inform your clients on their performances and updates;
• Share with the team any highlights that could be useful to improve the product/solution;
• Stay
  -
  - date with IT innovations;

Requirements:

• Great communication skills in Spanish & French;
• Previous experience in customer service and/or sales environment;
• Comfortable with IT & digital solutions;
• Excellent organizational skills;

The Process:

• Submit your application and don't forget to include an updated CV;
• Get a call from our Recruitment Specialist;