(Spanish) Customer Success Executive (m/f) Lisboa

(Spanish) Customer Success Executive (m/f)
Lisboa
Lisboa, Lisboa, Portugal

(Spanish) Customer Success Executive (m/f)

About the job (Spanish) Customer Success Executive (m/f)

Type of position: Full-time position

Hybrid

Key languages: Fluent level of Spanish

Advanced English

Sector: Leisure Industry

About our Client: This is an incredible opportunity for a
- focused individual, with a great attitude and passion for service. The ideal candidate loves talking to people and is at ease communicating in English & Spanish.

You will be responsible for turning customers into passionate Brand Ambassadors for this pioneering company in the leisure industry!

The offer:

• Communicate with customers and clients via phone, email, Skype, and chat;
• Maintain partnerships and use every upselling opportunity wisely;
• Provide knowledgeable answers to questions about product, pricing, and availability;
• Record specific details & ensure actions taken on each and every case;
• Work with internal departments to meet customers' needs;
• Data entry in various platforms;
• Upselling and
  - selling techniques;
• Ensure all clients are aware of the company's innovations;
• Be an ambassador for the company.

Requirements:

• Excellent communication skills in English and Spanish;
• Stress-resilience, flexible approach to people;
• Ability to
  - task, organize, and prioritize work;
• Experience in Customer Service or Sales will be valued!

The Process:

• Submit your application and don't forget to send an updated CV;
• Get a call from our Recruitment Specialist.