(Spanish) Customer & Client Advisor Lisboa

(Spanish) Customer & Client Advisor
Lisboa
Lisboa, Lisboa, Portugal

About the job (Spanish) Customer & Client Advisor

Type of position: Hybrid

Key languages: Spanish, English

Sector: Customer Service

About our Client:

Do you have a passion for customer service? Looking to work for a leading company in its industry? This business offers services and systems while ensuring top quality! If you speak fluent Spanish and wish to work in Lisbon, let us know!

The Offer:

• Help customers solve technical issues with products and services.
• Provide assistance through different channels (telephone, email) in a genuine manner.
• Be an active listener.
• Always be ready to understand and ask clear questions to help the client.
• Identify, investigate, and offer a solution to the technical issue.
• Provide good customer service by ensuring the customer is satisfied once the interaction is complete.
• Gather all relevant information into the system and ensure quality service.
• Stay up to date on all developments in the technical area of your work.

Requirements:

• Fluent in Spanish and advanced English.
• Experience in customer support; working with a CRM is a plus.
• Genuine caregiver; able to
  - task, proactive, and good with time management.
• Comfortable with phone call interactions, email writing, and social media.

The Process:

• Submit your application and don't forget to send an updated CV.
• Get a call from our Recruitment Specialist.