ServiceNow OM / SPM Architect Lisboa

ServiceNow OM / SPM Architect
Lisboa
Lisboa, Lisboa, Portugal

Are you eager to be part of a multinational project in the field of information technology? Here you’ll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry!

We are looking for a Service
Now OM / SPM Architect to work in this project in Lisbon or Porto.

Key Responsibilities:

• 8+ years of experience with Service
  Now and 3+ years of experience with OM, and SPM;
• Supporting a team of Service
  Now Business Analysts and process experts on implementation activities;
• Participating in design workshops and supporting BAs and developers;
• Transforming proposals into concrete implementations to showcase product capabilities and limitations;
• Delivering and partially implementing process and feature designs minimizing the level of customizations;
• Designing Service
  Now OM and SPM implementations;
• Excellent knowledge of Order Management, SPM, Service Catalog definition and setup with practical experiences;
• Portal management and customization;
• Excellent knowledge of the Service
  Now Platform and its core features;
• Experience of integrations with 3rd party tools (scripted APIs & Integration Hub);
• Excellent knowledge of Workspaces, UI Builder, and Flow Designer;
• Good knowledge of CSDM;
• Knowledge of Ordering and SPM processes;
• Knowledge of Sales processes;

What you can expect from us:

• Health insurance;
• A personalized training plan, with a budget to spend on the training and technical books you find necessary;
• Constant feedback so you can grow professionally;
• Remote onboarding process;
• Team events every semester so you can live new adventures;
• Exclusive discounts and offers from our partners;
• Culture of proximity and transparency. Your ideas and needs are heard and valued by us!