ServiceNow Developer with French
Job Description
Role
Service
Now Developer with French
Purpose
The Service
Now Developer is primarily responsible for the development and administration of the client’s IT Service Management environment. This includes creating complex system configurations, developing custom features and enhancements, and complex report and database query development based on customer requirements.
Responsibilities
The Service
Now Developer will own the development tasks of the solution based on the integration of Service
Now. The ideal candidate will understand configuration management principles and perform the necessary tasks to design and develop configurations and customizations on the Service
Now platform.
- Form & Field dictionary management - for example, new field addition or modification of existing fields.
- Form/view layout changes, related list addition/modifications.
- Add/modify ACL (considering future scope).
- Validation of ACL for troubleshooting.
- Create/update SLA definitions, schedules, and respective workflows.
- Creation or modification of advanced transform map scripts for smooth data transfer into Service
Now. - Advanced Import sets scripts.
- Create/modify Service Catalog and workflow.
- Create application/module and manage visibility of those.
- Manage application and forms linking & visibility.
- Build new workflows and customize Out of Box workflows for various applications including Service Catalog/fulfillment request, change management, problem management, service level agreements, including custom IT/non-IT applications.
- Manage and develop various
- side objects like client scripts, UI policies, UI actions, UI scripts, email scripts,
- side objects like business rules, script includes, workflow scripts, schedules, notifications, dashboards, and reports. - Advanced level of debugging to resolve issues related to scripts.
- Custom application development and enhancement.
Role Pre-Requisites
The candidate should have 1-2 years of
- on experience in development in ITSM tools including Service
Now. Expertise in application development, Software Development Life Cycle (SDLC)/SCRUM, Agile, and an
- depth understanding of the Cloud stack, specifically Service
Now. Client-side programming/front-end development will be an added advantage.
Skills
Technical Skills
Java
Script, HTML, CSS, Glide Scripting, XHTML, Workflow and UI development, OOPs and Database Concepts, Service
Now ITSM Application and Service Portal Concepts.
Certifications
Service
Now Application Developer
ITIL Foundation#J-18808-Ljbffr
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