ServiceNow Developer Leiria

ServiceNow Developer
Leiria
Leiria, Leiria District, Portugal

Glocomms are working with an IT Consultancy that are looking for a Service Now Developer on a
- term freelance project. As a Service
Now Developer, you will be responsible for developing and designing technical solutions on the Service
Now platform, specifically focusing on IRM, BCM, and Sec
Ops. You will provide application development, maintenance, and technical support, adhering to Service
Now best practices. The role encompasses Cyber Security and IT Risk (IRM, BCM & Sec
Ops).

Contract Length: 12 months (renewable)

Start Date: ASAP

Location: Portugal or Lisbon (2 days per week on site)

Languages: English

Key Responsibilities:

• Configure and code UI changes, workflows, reports, data imports, integrations, scripting, and custom application development.
• Develop service request process flows based on user requirements using Service Catalog, Workflow, Events, and Notifications.
• Create reusable utilities to maintain
  - code solutions.
• Develop Service Portals according to user requirements using Service
  Now platform tools and modules.
• Develop Service
  Now applications, including process automation, customizations, integrations (SOAP/REST), scheduled events, and
  - side/client-side scripting with Angular
  JS to meet business needs.
• Create and maintain system technical design and specifications documentation.
• Analyze and understand user requirements and current procedures to enhance system capabilities, automate workflows, and address scheduling limitations throughout the Service
  Now roadmap.
• Perform system and integration testing by providing test data for developed scenarios.
• Support analysts with technical feasibility assessments and data.

Technical Skills:

• Degree in Computer Science or equivalent.
• Experience as a Service
  Now Developer.
• Proficiency in ITSM, CMDB, HRSD, Performance Analytics, App-Engine for Scoped Applications, ITBM, and Service Portal technologies.
• Preferred but not required: Experience with Service
  Now GRC/IRM, Sec
  Ops, and BCM.

Language Skills:

• Mastery of English (mandatory).

Soft Skills:

• Strong collaborative skills and the ability to communicate information effectively.
• Excellent written and verbal communication skills.
• Ability to make pragmatic decisions in a dynamic environment, aligned with strategic goals.
• Critical thinker with strong
  - solving abilities.

If you are interested please apply with your CV and we will be in touch!