Service Transition Manager (m/f) - Hybrid (Porto) Porto

Service Transition Manager (m/f) - Hybrid (Porto)
Porto
Porto, Porto District, Portugal

Service Transition Manager (m/f) - Hybrid (Porto)

Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT
- how that allow us to contribute, optimize and progress with our clients. We are currently recruiting, for integration in our internal team/client, professionals with the following profile:

What do you need to have:

Hard Skills:

1. Bachelor's degree in Information Technology, Computer Science, or a related field.
2. Minimum of 8 years of experience in service management, with a focus on service transition.
3. ITIL (Information Technology Infrastructure Library) certification (mandatory).
4. SIAM (Service Integration and Management) principles and certification are highly desirable.
5. Proven experience in integration and coordination of multiple service providers in a complex,
   - supplier ecosystem.
6. Excellent communication and stakeholder management skills.
7. Ability to work under pressure and manage multiple priorities.
8. Familiarity with service management tools and software.
9. Proven track record of successful service transitions in a complex IT environment.
10. Willingness to travel abroad when necessary.
11. Fluency in Portuguese and English (mandatory).

Soft Skills:

1. Good communication
2. Team spirit
3. Proactivity
4. Time management

What we can offer:

1. Personalized support from your team.
2. Your manager will take into consideration your motivations and suggestions.
3. Victories will be celebrated together.
4. Your HR and Support Teams will always be available to help.
5. Constant feedback on your work.
6. A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health,
   - being, travel, gastronomy, culture, leisure, training, etc).
7. And, of course, many gatherings and social events.