Service Sales Specialist Maia

Service Sales Specialist
Maia
Maia, Porto District, Portugal

The Körber Group is an international technology group with around 10, 000 employees all over the world. It unites technologically leading companies with more than 100 production, service and sales locations and offers its customers solutions, products and services in the Business Areas of Körber Digital, Supply Chain, Pharma Systems and Technology.

The Supply Chain Business Area is the leading supplier of
- integrated solutions for optimizing complex internal and external logistics processes. Under a common roof the companies of this Business Area offer solutions in the fields of warehouse and conveying technology, palletization plants, software and logistics network controls as well as system integration.

Your Role In Our Team

As a Service Sales Specialist, your primary responsibility will be to excel in managing the
-
- end process of preparing and submitting proposals related to our service and contracts offerings. You’ll collaborate with
- functional teams, analyse bid requirements, and ensure the timely and accurate submission of proposals. Your expertise is critical in securing new service deals and in renegotiating existing contracts, maintaining strong client relationships.

Tender Preparation

• Analyse Bid Requests: Review tender documents specific to service contracts, understand client requirements, and identify key evaluation criteria.
• Coordinate Cross-Functional Efforts: Collaborate with service delivery teams, purchasing, legal, finance, and technical experts to gather necessary information for tender responses.
• Draft Proposals: Prepare comprehensive and competitive service proposals, addressing client needs, pricing, terms, and conditions.
• Quality Assurance: Ensure accuracy, consistency, and compliance with tender specifications for service offerings.

• Timeline Management: Develop and maintain a tender calendar for service bids, ensuring timely submission.
• Risk Assessment: Evaluate risks associated with each service tender and propose effective mitigation strategies.
• Negotiation Support: Assist in negotiations with clients during the tender evaluation process for service contracts, including renegotiations of existing agreements.

• Client Interaction: Build and nurture relationships with potential clients seeking service solutions. Attend
  - bid meetings and address client queries related to service offerings.
• Internal Collaboration: Work closely with service field sales and other customer service teams, engineering and several internal departments, to enhance service proposal content.

• Competitor Analysis: Stay informed about industry trends, competitor service offerings, and market dynamics.
• Pricing Strategies: Provide insights on pricing models and positioning for service contracts based on market research.

• Maintain Records: Keep track of all
  - related tender documentation, including versions, approvals, and correspondence.
• Performance Metrics: Monitor win rates, success rates, and feedback to improve future service tender submissions.

• Degree in Business, Industrial Engineering, or a related field.
• Proven experience in managing tenders, bids, or proposals specifically for service contracts, preferably in a B2B industrial ecosystem.
• Strong organization skills, attention to detail, and ability to meet deadlines.
• Excellent communication and negotiation abilities.
• Familiarity with MS Office Suite, ERP and CRM software, and document management tools.
• Solid English communication skills, both verbal and written.

• Exciting tasks in a
  - growing,
  - oriented industry player;
• Competitive salary package, with extra days off, including your birthday, flexible working hours, and remote work options;
• Health insurance for the whole family;
• Well-Being and Employee Assistance Program;
• Active protocols with external partners and other caring perks (ex: fresh fruit, bread and yogurt);