Service Now Solution Architect (m/f/d), Amadora Amadora

Service Now Solution Architect (m/f/d), Amadora
Amadora
Amadora, Lisboa, Portugal

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Client:

SIEMENS HEALTHCARE, UNIPESSOAL, LDA

Location:

Job Category:

Other

EU work permit required:

Yes

Job Reference:

108a88c3f585

Job Views:

34

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

As a Service
Now Solution Architect, you will be responsible for providing technical leadership and guidance in the design, development, and implementation of Service
Now solutions. You will work closely with business stakeholders, functional teams, and technical teams to ensure that Service
Now applications meet business requirements and are aligned with the organization's IT strategy.

Key Responsibilities:

1. Lead the design and development of Service
   Now solutions, including architecture, validation, and documentation.
2. Analyze business needs and requirements to create technical solutions that meet business objectives.
3. Collaborate with
   - functional teams to identify, design, and deliver technical solutions.
4. Provide expertise in Service
   Now best practices and ensure adherence to Service
   Now best practices and guidelines.
5. Communicate and present complex technical solutions to stakeholders at all levels of the organization.
6. Generate data models for the solution implemented.
7. Provide technical guidance to Service
   Now developers and administrators.
8. Provide technical supervision to the delivery team.
9. Work with business stakeholders to identify opportunities for process improvements and automation.
10. Perform code reviews and ensure the quality of technical deliverables.
11. Provide effort estimates and implementation schedules for architected solutions.
12. Communicate technical solutions effectively to both technical and
    - technical stakeholders.

Requirements:

1. Bachelor's degree in Information Technology, Computer Science, or related field.
2. 5+ years of experience as a Service
   Now architect or consultant.
3. Strong technical understanding of Service
   Now platform, including administration, development, and integrations.
4. Hands-on experience in implementing complex integration, ideally using IPAAS solutions such as Mule
   Soft, Snap
   Logic, Dell Boomi.
5. In-depth technical knowledge of integration protocols and technologies, including REST APIs, SOAP APIs, JDBC, LDAP, and others.
6. Deep knowledge of HRSD is a bonus.
7. Proven experience designing and architecting complex Service
   Now solutions.
8. Ability to communicate complex technical solutions to both technical and
   - technical stakeholders.
9. Strong
   - solving skills and ability to work independently to develop solutions.

Certifications:

1. Certified Service
   Now System Administrator
2. Certified Service
   Now Implementation Specialist
3. Certified Technical Architect (preferred)