Senior IT Support (Hybrid) Lisboa

Senior IT Support (Hybrid)
Lisboa
Lisboa, Lisboa, Portugal

At Inno
Wave, we are seeking a highly skilled and experienced Senior IT Support to join our team. The ideal candidate will have a strong background in IT support, cloud platforms, and system administration. This role involves managing and maintaining Office365 and Azure infrastructure, developing Power Platform solutions, and providing expert consulting services to our clients.

Key Responsibilities:

1. Lead and mentor a team of IT Helpdesk professionals, providing guidance and support to ensure successful project execution.
2. Foster a collaborative and innovative team environment, encouraging continuous learning and professional development.
3. Manage and maintain Office365 infrastructure.
4. Manage and maintain Azure infrastructure.
5. Design, develop, and manage Power Platform solutions.
6. Provide consulting services for Office365, including migration, implementation, and management.
7. Administer Active Directory Infrastructure, Office 365, and Azure
   AD/Entra
   ID.
8. Manage email services from Office365.
9. Perform backups using Windows Server Backup and Veeam.
10. Manage and troubleshoot networking infrastructure, including Layer 2 and Layer 3 communications.
11. Implement security services and manage networking infrastructure for various clients.

Qualifications:

1. Proven experience as a Senior IT Consultant or similar role.
2. Demonstrated leadership experience, with a track record of successfully leading and managing teams.
3. Proficiency in English (Advanced) and Portuguese (Native).
4. Strong skills in
   - code platforms, particularly Microsoft Power Platform.
5. Experience with Azure Policies and cloud computing.
6. Expertise in IT management, software engineering, and enterprise software sales.
7. Proficiency in Microsoft SQL Server, Office 365, VMware, and system administration.
8. Strong understanding of business processes and infrastructure technologies.
9. Excellent
   - solving and communication skills.
10. Ability to work collaboratively with various departments.

Professional Experience:

1. Minimum of 6 years of experience in IT consulting, with a focus on Microsoft technologies.
2. Experience in managing and maintaining Office365 and Azure infrastructure.
3. Experience in developing and managing Power Platform solutions.
4. Experience in system administration and networking.
5. Proven experience in leading and mentoring teams of IT professionals.

Preferred Skills:

1. Experience in cloud computing and
   - code platforms.
2. Strong understanding of cybersecurity and cloud policies.
3. Ability to manage and troubleshoot complex IT environments.

Inno
Wave gives equal opportunity in employment regardless of gender, gender identity, sexual orientation, marital status, race, nationality, religion, age, disability, political beliefs, or any other factor. Inno
Wave will not pay fees to any
- party agency or company that does not have a signed agreement, do not submit resumes/CV's directly.

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Wave Group, for as long as necessary. We conduct regular
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