Senior Global Server Operations (m/f/d), Porto Porto

Senior Global Server Operations (m/f/d), Porto
Porto
Porto, Porto District, Portugal

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Senior Global Server Operations (m/f/d), Porto

Location: Porto, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference:

9821d09a977e

Job Views:

26

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

As one of the world's leading logistics companies, we have opened a new IT Hub in Porto, Portugal. Our goal is to accelerate digital technologies for our global customers, focusing on the development of new
- critical products,
- solutions and new digital services in accordance with the strategy of Kuehne+Nagel. Join our fascinating and international working environment and be part of the team responsible for the further development of our digital logistics processes.

Your Role

As the Senior for our Global Server Operations Team, you will collaborate with experts to develop innovative solutions for the logistics industry, ensuring security, scalability, and efficiency. You will drive continuous improvement processes that enhance service quality and security, including designing, maintaining, and supporting our global infrastructure operating systems.

Your Responsibilities

1. Central responsibility for Server Operating Systems in KN’s Multi-cloud environment (currently Red Hat Enterprise Linux, Amazon Linux and Microsoft Windows Server)
2. Design, architecture and operations of the global infrastructure for operating systems, including: Red Hat Satellites, Red Hat Identity Manager (aka. Red Hat IPA), Microsoft Windows Server Update Services (WSUS)
3. Design, maintain and provision Golden Images for Operating Systems using automatic build pipelines on a monthly base
4. Support/create custom images for other KN infrastructure and application teams
5. Provide consulting services for other KN IT teams
6. Provide 24x7
   - call support for all Operating Systems (major incidents)
7. Perform root cause analysis of OS related incidents
8. Collaborate with other teams of the Infrastructure department, the new Cloud Service Hub and the Global Service Desk
9. Get in touch with vendors and incorporate ideas into the product lifecycle
10. Support KN’s ISO/KRITIS certifications by documenting and presenting operational procedures

Your Skills and Experiences

1. Experience and knowledge in designing and operating server Operating Systems in an enterprise environment
2. Experience in managing OS/patch lifecycles with Red Hat satellites and WSUS
3. Deep skills in OS security and hardening procedures (implementation of CIS benchmarks)
4. Familiar with Python and Powershell scripting, system configuration with Ansible, packaging of applications and OS image creation with Hashicorp Packer
5. Knowledge about integration of operational procedures into Gitlab, JIRA, etc.
6. ITIL knowledge
7. Enthusiasm for collaborative work in international teams.
8. Strong communication skills in English, both written and oral
9. Previous responsibilities in support organizations are highly valued
10. Ability to collaborate with multidisciplinary teams and adapt to a
    - paced, dynamic environment

Good Reasons to Join

Your work has a direct impact on the future of logistics and IT. Your team is made up of experts who are shaping the IT industry in Portugal and around the world. We want you to feel comfortable in our working environment, where you will be dealing with different cultures. That is why we offer flexible working hours and the opportunity to work remotely. We value teamwork, continuous learning and diversity. Kuehne + Nagel offers you a
- made career with individual planning and team leaders who will support you in every way. On a personal level, we support you with a wide range of
- life balance options, supplementary health insurance and our EAP - Employee Assistant Program.