Senior Continuous Improvement Engineer, Lisboa Lisboa

Senior Continuous Improvement Engineer, Lisboa
Lisboa
Lisboa, Lisboa, Portugal

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Senior Continuous Improvement Engineer, Lisboa

Client:

Sword Health

Location:

Lisboa, Portugal

Job Category:

Other

Job Description:

Sword Health is on a mission to free two billion people from pain as the world’s first and only
-
- end platform to predict, prevent and treat pain.

With 67% of members achieving a
- free life and a 70% reduction in surgery intent, at Sword, we are using technology to save millions for our 25, 000 enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2024, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and
- driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our impact.

Joining Sword Health means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a
- free world, powered by technology, enhanced by people — accessible to all.

You will join our dynamic and highly skilled Systems team where you’ll play a pivotal role in the development of medical devices. You'll be at the intersection of hardware engineering, manufacturing, software, quality, and regulatory affairs teams, playing an instrumental role in bringing groundbreaking products from concept to reality, all while enjoying a vibrant and collaborative work environment. We’re looking for someone with experience in rigorous quality testing of hardware and software products as part of Continuous Improvement and New Product Introduction. The ideal candidate for this role will have the proper mindset of combining a theoretical approach with
- on prototyping and testing. You’re experienced working on all product stages from research and development to design and manufacture. You will naturally strive for innovation, have sharp analytical skills and have a pragmatic and
- paced work structure. Creativity, adaptability, and technical knowledge in certain aspects of device development are crucial to this role.

• Work with the customer experience team to triage field complaints. Prioritize and drive investigation, test, and solution implementation;
• Partner with our Quality Assurance team to drive
  - conformity and CAPA closures that involve product defects;
• Conduct root cause analysis of field failures and verify through controlled experiments;
• Collaborate with engineering teams to develop and execute design and test plans that improve quality by design;
• Plan and execute Beta testing in the field for Continuous Improvement and NPI programs;
• Identify opportunities to improve quality and yields, in collaboration with our manufacturing and supply chain teams;
• Document key manufacturing test data requirements within our Quality Management System;
• Some travel outside of Portugal may be required.