Senior Associate, Europe Global Meetings Management (GMM) Lisboa

Senior Associate, Europe Global Meetings Management (GMM)
Lisboa
Lisboa, Lisboa, Portugal

Join our team at AMGEN Capability Centre Portugal, number 1 company in Best Workplaces- https://www.greatplacetowork. pt/- ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 300 talented people and more than 35 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

Senior Associate, Europe Global Meetings Management (GMM)

LIVE

WHAT YOU WILL DO

Amgen is seeking a dynamic and
- oriented Senior Associate, Global Meetings Management (GMM) to play a strategic role in supporting and optimizing our Strategic Meeting Management program across Europe. This position will focus on developing, standardizing, and maintaining processes while ensuring compliance with
- specific regulations.

Responsibilities:

1. Act as the primary GMM contact for assigned countries, fostering strong
   - functional collaboration with internal teams and external partners.
2. Manage relationships with preferred agency suppliers in assigned countries, ensuring high performance through regular reviews (QBRS, KPI adherence) and quality service for all meetings.
3. Oversee the Meeting & Events Policy, strengthening stakeholder relationships and contributing to policy revisions and improvements.
4. Develop and update clear, engaging communications and materials for internal and external stakeholders, ensuring alignment with policy and process updates.
5. Drive adoption and utilization of Cvent, Amgen’s system of record for meetings, in alignment with the Global Meetings Policy.
6. Work closely with data analysts to enhance
   - driven insights and reporting for key stakeholders.
7. Provide technical and
   - technical consultative support for business functions regarding CVENT and meeting management processes.
8. Support the development, improvement, and automation of meeting management processes.
9. Maintain
   -
   - date Global Meetings Management resources and documentation.
10. Collaborate with Compliance and Audit teams to ensure all processes, trainings materials and solutions adhere to Amgen Compliance regulations.

WIN

WHAT WE EXPECT OF YOU

Qualifications:

1. Bachelor’s degree in business administration, hospitality management, marketing, communications, or a related field (or equivalent experience).
2. 3+ years of experience in meetings and events management, ideally in a regional or global role.
3. Pharmaceutical industry experience in meetings management is preferred.
4. Working knowledge of meetings and congress operations and best practices, domestic and international.
5. Fluent in English (business proficiency required); additional European language skills are a plus.

Preferred Requirements

1. Understanding of compliance, legal, and regulatory guidelines for interactions with healthcare professionals.
2. Strong skills in process mapping and data analytics.
3. Excellent communication, presentation, and organizational skills.
4. Ability to build and maintain effective relationships with internal and external stakeholders.
5. Problem-solving mindset with a proactive approach to challenges.
6. Proficiency in MS Office (Excel, Power
   Point), CVENT, and experience with Workday and SAP is a plus.
7. Ability to thrive in a
   - paced, evolving environment while maintaining flexibility and adaptability.
8. Hardworking,
   - oriented, and a team player with a positive attitude and a good sense of humor.

THRIVE

WHAT YOU CAN EXPECT OF US

1. Vast opportunities to learn, develop, and move up and across our global organization.
2. Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
3. Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
4. Flexible work arrangements.

APPLY NOW

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers. amgen.com

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.