Sales Associate: Cruises Retail Porto

Sales Associate: Cruises Retail
Porto
Porto, Porto District, Portugal

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PEOPLCONQUEST RH, a HR recruitment company, is looking for one of our clients that work in several cruise lines:

RETAIL SALES ASSOCIATE TALENT PROFILE

Qualifications:

1. 1+ Years’ experience in retail or hospitality; luxury guest experience is of interest.
2. Proven track record driving sales performance through business development activities including product launches or events.
3. Minimum high school diploma, associate degree or beyond preferred; studies in retail or hospitality is a plus.

Knowledge, Skills & Abilities:

1. Respects and understands others and displays
   - cultural awareness.
2. Passionate about guest experience and the hospitality/retail industry.
3. Able to stay calm and perform well in busy and stressful situations in a constantly changing retail environment.
4. Able to retain a high volume of information to answer questions about all products.
5. Leads by example of having a positive attitude.
6. Possesses an open mind to new ideas.
7. Possesses organizational and teamwork skills.
8. Possesses exceptional guest relations and creative ideas when creating a special experience or moment for the guest.
9. Commitment to exemplifying integrity and professional business standards.
10. Proficient knowledge of Microsoft applications and POS software.

Success Measures:

1. Demonstrates behaviors according to our client contributing to achieving guest service rating target.
2. Receives positive guest comments.
3. Achieves personal sales goals.
4. Achieves Jewelry leads generated goal.
5. Maintains visual compliance standard.
6. Compliant in all areas of Asset Protection.

Key Competencies Model Characteristics:

1. Customer Focus
2. Magnetic
3. Cross-Cultural Agility
4. Approachable
5. Business Acumen
6. Enthusiastic and Outgoing
7. Drive for Results
8. Open-minded
9. Relationship Management
10. Team Player
11. Self-Accountable
12. Goal Oriented

NON-NEGOTIABLES:

1. Must be at least 21 years old.
2. Able to travel and live/work on a ship.
3. Able to work 6 month contracts.
4. Able to work 7 days a week, up to 77 hours.
5. Possess a valid passport and when possible a seaman book copy.
6. Able to stand for long periods of time.
7. Able to physically participate and effectively contribute in cruise line’s boat safety and emergency
   - saving drills as required.
8. Able to lift, pull, and push boxes of merchandise and fixtures throughout the store and lockers up to 55 lbs. using the appropriate safety equipment as required.
9. Proficient English reading, writing and speaking skills.

Send us your resume with reference SA_Cruises to our email recrutamento.