Sales and Technical Manager Poultry Lisboa

Sales and Technical Manager Poultry
Lisboa
Lisboa, Lisboa, Portugal

Sales and Technical Manager Poultry (PT-1) Lisbon, Portugal

Job Purpose

The purpose of this
- based position is to sell designated product lines and to manage an agreed portfolio of customers providing them with technical support as needed. The aim is to execute initiatives aligned to Poultry Business Unit’s expectations of enhancing capabilities for solution selling, business planning/resource allocation, technical knowledge, territory management, and teamwork. The person in role is required to develop mutually beneficial and productive
- term partnerships with our customers and to maintain these relationships with the appropriate quantity & quality of activity. This role contributes to the overall success of Zoetis by delivering to at least the sales growth & market share gain targets for the designated product lines. The position requires the ability to call on Key Customers, Poultry Producers, Wholesalers, Poultry Consultants, and other supporting influencers. Swine technical and market knowledge experience will be a plus.

Core Responsibilities

Planning

• Maintain high level of expertise with the evolving portfolio of products, services, pricing, competition, market, and industry trends.
• Develop and maintain account plans in collaboration with Veterinarians.
• Ensure customer information and call reports are continuously updated through the CRM system.
• Align activities and account plans to marketing programmes and management direction in line with the Solution Selling model.
• Analyse and interpret actual and potential territory/customer sales and growth opportunities to support delivery of sales targets.

Relationships

• Develop mutually beneficial and productive
  - term partnerships with our customers based on high quality account plans.
• Implement bespoke customer solutions utilising all available resources including products,
  - added services, Veterinarians, and Business Consultants.
• Contribute to the success of your team by sharing best practice with colleagues and proactively contributing with ideas.

Call activity

• Deliver call activity in accordance with agreed KPIs to achieve the required coverage and frequency with identified target customers.
• Ensure clear and specific objectives exist for each individual call.
• Deliver relevant marketing messages, product information, and programmes consistent with management direction in line with the Solution Selling model.
• Proactively identify customer opportunities and capitalize on them.
• Co-ordinate with colleagues to achieve positive changes to the customers' understanding and use of our portfolio of products, services, and pricing.
• Accurately record call activity in the CRM system, in line with company guidance.
• Ensure a clear and timely
  - up plan is in place and actioned.

Compliance

• Maintain high standards of business conduct and compliance, adhering particularly to Pharmacovigilance Policy, Global vet Policy, Zoetis values, travel & expenses policy, and local codes of practice.
• Maintain accurate business records including CRM and communicate effectively with other stakeholders.
• Manage allocated customer support budget with tight control to avoid overspends.

Key Skills

• Exceptional sales ability.
• Strong commercial acumen.
• Strong technical knowledge of the poultry production market.
• Builds successful and effective relationships.
• Knows their stuff – able to retain and recall product information to a detailed level.
• Strong focus on planning and balance of tactical planning with
  -
  - day operational requirements.
• Ability to work independently.
• Drive and resilience, demonstrated with a persistent, never give up attitude.
• Confidence, likability, and an authoritative personality.
• Stakeholder management – effective at using stakeholders as resources.

Behaviours

• Keep your selling skills sharp. Train and retrain.
• Be an expert on your solutions – know them inside and out, and continue to learn.
• Use the experience from setbacks and failure to drive your future success.

Customer obsessed

• Know your vets, know your farmers. Know more than just their names, know their business.
• Establish effective and lasting relationships with customers that build loyalty to our brand.

Training & Qualifications

• High knowledge and experience in Poultry Business.
• University Degree in Veterinary Medicine.
• English proficiency speaking and writing.
• Valid driving licence.
• IT literate. Able to use standard business software and communication tools.

Experience

• Field sales representative.
• Field vet technician.
• Employee in the animal health industry or a related industry.
• Employee in a
  - facing role.

Travel Requirement

High frequency of travel within Portugal according to customer’s needs.

This position is based in Portugal.