Sales Account Manager - Portugal | TheFork Lisboa

Sales Account Manager - Portugal | TheFork
Lisboa
Lisboa, Lisboa, Portugal

Sales Account Manager - Portugal | The
Fork

Lisbon

Join our Movement and Champion Restaurant Culture!

At The
Fork, we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

The
Fork App: our free restaurant discovery & booking app that helps you find your next table with ease.

The
Fork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.

The
Fork PAY and The
Fork Gift Card: quick and easy ways to pay directly from The
Fork app.

At The
Fork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do.

The
Fork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

Responsibilities:

• Make outbound calls to our current customers to present solutions for their business to ensure they will generate significantly more revenue with The
  Fork month over month.
• Support, mainly through email and phone, our Restaurants customers and help them with their positioning strategy, revenue management, and online marketing.
• Selling, upselling, and retaining products and customers.
• Be the primary point of contact and build
  - term relationships with customers.
• Ensure the support and training to use our tools.

Key Performance Indicators (KPIs):

• Products sold and maintained across your portfolio.
• Leverage the usage of The
  Fork tools so restaurants are more engaged with customers and bookings.
• Number and quality of restaurants participating in The
  Fork Festivals.

Main Competences:

• Customer orientation.
• Empathy.
• Dynamic and perseverant personality.
• Results-oriented.
• Good attitude is very important.

Who are you:

• Experience in pitching and selling promotions/deals/flash sales.
• Experience in managing a high number (45-50) of outbound and inbound calls and portfolios with numerous accounts (from 400 to 800).
• Experience as a sales representative or account manager.
• Experience in the restaurant industry is preferred.
• Experience in
  - commerce is preferred.
• Native Portuguese and fluent English is a must.

What we offer you:

• An awesome team.
• A Permanent contract.
• Flexible working environment (2 days home office per week).
• Competitive fixed salary, bonus, and equity.
• Lunch vouchers available for each working day.
• International teams - More than 30 nationalities and over 10 offices worldwide.
• Highly inclusive working environment.
• Lifestyle benefits that can be used to reimburse physical, leisure activities, family support, travel, etc.
• Continuous learning and development programs.
• Free access to the Calm app.
• A program dedicated to helping you have the best work/life balance.
• Health insurance fully covered by the company.
• Life Insurance and Disability at no cost to the employee.
• Amazing offices with dining, coffee points on each floor, and leisure areas.
• Team building events.

If you are the right person and you are thrilled to join The
Fork, don’t miss this chance and apply. We are waiting for you!

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone has the opportunity to reach their full potential.

The
Fork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to Accessible
Recruitment@The
Fork.com.

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