Sales & Events Manager - Valverde Santar Hotel & Spa Lisboa

Sales & Events Manager - Valverde Santar Hotel & Spa
Lisboa
Lisboa, Portugal

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Client:

Location:

Lisboa, Portugal

Job Category:

Other

-$0-0/monthly

EU work permit required:

Yes

Job Views:

8

Posted:

22. 01. 2025

Expiry Date:

08. 03. 2025

Job Description:

Company Description

Valverde Santar Hotel & SPA is a luxury 5 stars hotel with a charming aristocratic manor house, built in the 17th century and set in an area with four hectares of vineyards and three hectares of garden, located in Nelas between the Estrela and Caramulo mountains, where the Mondego and Dão rivers meander.

Job Responsibilities

• Develop and execute strategies to drive business in new and existing markets;
• Use sales techniques that maximize revenue while maintaining existing guest relationships;
• Promote awareness of brand image internally and externally;
• Coordinate with the Team to build synergy between Sales and Operational departments;
• Determine and give complimentary services to guests with the General Manager's agreement;
• Process all reservation requests, changes, and cancellations received by phone or email;
• Responsible for ongoing analysis and tracking of progress against milestones, identifying and prioritizing bottlenecks or opportunities for accelerating progress;
• Contact appropriate individuals or departments (e. g. , Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems, including
  - selling;
• Answer, record, and process all guest calls, requests, questions, or concerns;
• Perform general office duties to support Sales & Marketing (e. g. , filing, sending emails, typing);
• Carry out technical visits for groups, events, and weddings;
• Plan, manage, and organize events in accordance with clients' requests;
• Organize and manage the work team necessary to carry out the event;
• Reserve the necessary location and equipment, including the decorations chosen for the event;
• Monitor the entire event;
• Obtain feedback from participants
  - event.

Qualifications

At least 2 years of related work experience.

Technical Skills

• Ability to set clear goals, provide guidance, and track team performance;
• Ability to analyze sales data, track performance metrics, and generate reports to measure the effectiveness of sales strategies.

Behavioral Skills

• Excellent communication and interpersonal skills;
• Strong analytical and
  - solving abilities.

Additional Information

Spanish, French, or another European language is a must.