Retail Learning Manger - with Great Benefits, Lisboa Lisboa

Retail Learning Manger - with Great Benefits, Lisboa
Lisboa
Lisboa, Portugal

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Retail Learning Manager - with Great Benefits, Lisboa

Client:

Location:

Lisboa, Portugal

Job Category:

Retail

-$0-0/monthly

EU work permit required:

Yes

Job Views:

44

Posted:

23. 01. 2025

Expiry Date:

09. 03. 2025

Job Description:

We are searching for a creative Retail Learning Manager to join our dynamic team at Louis Vuitton Malletier in Lisboa.

Growing your career as a Full Time Retail Learning Manager is an incredible opportunity to develop relevant skills.

If you are strong in people management, cooperation and have the right drive for the job, then apply for the position of Retail Learning Manager at Louis Vuitton Malletier today!

Position

As a Retail Learning Manager, you will plan, implement, and deliver a structured learning and development program for Louis Vuitton Mediterranean Region stores, based in Lisboa, with scope Portugal & Morocco. You will support the needs and vision of business objectives, as well as the learning and development needs of our teams. Through consistent
- up and
-
- job coaching, you will ensure the development of the Store and Team Manager’s leadership skills to lead their retail teams confidently and skillfully. Your expertise and leadership will support our teams to exceed in their roles, with the collective goal of delivering service excellence through an elevated Client experience. Language skills: Advanced French & English are Mandatory, other languages are a plus.

DUTIES & RESPONSIBILITIES

• Working as part of the Country Learning team, you will translate and execute the corporate training strategies within your defined store(s), partnering with the Management teams across the region.
• Define the
  - out plan to best contribute to business growth, supporting our retail colleagues through selling skills, product training and developing their careers.
• Use active coaching techniques, fostering feedback culture across the business.

Coaching and training at the heart of team performance

• Lead a culture of
  - store coaching with all
  - store roles from Client Advisors to Managers according to their needs.
• Support the Retail Management team in building individual coaching plans tailored to their team.
• Provide ongoing feedback to key stakeholders on the progress and priorities for your allocated stores.
• Identify skills gaps and adapt training to address training priorities.
• Ensure consistent feedback and guidance for the management population, effectively influencing and upskilling on people management topics.
• Identify and propose talents for our learning offer (Academies and EMEA workshops).
• In collaboration with Merchandising, Clienteling, Retail Excellence, Supply Chain and HR, ideate, develop and facilitate core trainings including inductions, academies, product retraining, floor management workshops and selling skills.
• Maintain an active shop floor presence to observe and
  - forward subsequent implementation with the team.
• Identify potential training talent within the store to develop and partner in coaching others.

Profile

Animate and Facilitate Training

• In partnership with Store Management, define the learning calendar for your stores best addressing the needs of the business and key priorities.
• Ensure timely coordination of training programmes and active communication to relevant teams.
• Leverage role play and
  -
  - floor coaching to enhance Client Experience.
• Provide qualitative and quantitative feedback on training initiatives or events and identify ways to embed the learning.
• Partner and facilitate in EMEA learning projects with other learning teams.

Reporting

• Manage and monitor the quality and impact of all
  - store training via
  - up.
• Manage the
  - store “LMS”, ensuring all training is recorded and that Store Management are fully proficient in this tool.

On-boarding

• Ensure a consistent
  - onboarding and onboarding for all new starters in collaboration with Managers.
• Liaise with HR and Team Managers to ensure proactive planning for new employees.
• Work alongside Team/Store Managers to build an onboarding programme that can be rolled out across the various roles within the business.

General duties

• Lead by example and act as a trusted confidant to the store.
• Act as a platform for sharing of experience/best practices among the stores on coaching initiatives/programs.
• Travel will be required as part of the role and frequent
  - store presence.
• Regular facilitation of our Louis Vuitton Induction Programme.
• Closely collaborate with the EMEA and Central Learning teams to align on the learning vision and delivery for our region.

Benefits of working as a Retail Learning Manager in Lisboa:

• Company offers great benefits
• Opportunities to grow
• Attractive package