REMOTE GERMAN CUSTOMER SUPPORT IN PORTUGAL
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REMOTE GERMAN CUSTOMER SUPPORT IN PORTUGAL
Client:
Cross Border Talents
Location:
Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
243f99321ef8
Job Views:
4
Posted:
06. 03. 2025
Expiry Date:
20. 04. 2025
Job Description:
Key Responsibilities:
- Deliver exceptional customer service through various channels, including phone, email, and chat.
- Respond to customer inquiries related to products and services in a timely and professional manner.
- Maintain accurate records of customer interactions and update our database accordingly.
- Collaborate with team members to resolve issues and enhance customer satisfaction.
- Stay updated on product knowledge and company policies to provide accurate information to customers.
- Participate in training sessions and team meetings to continuously improve service quality.
Requirements:
- Native proficiency in German.
- Strong communication and interpersonal skills.
- Prior experience in customer service is preferred.
- Ability to work independently and manage time effectively.
- Excellent
- solving skills and a
- oriented mindset. - Familiarity with customer management software and digital communication tools.
Work Schedule:
- Monday to Saturday: 7:00 AM - 8:00 PM (Rotational shifts of 8 hours per day)
- Days Off: Fixed Sunday + 1 rotational day off during the week.
- Competitive salary based on experience.
- Comprehensive training and development opportunities.
- Flexible remote work environment.
- Opportunities for career advancement within the company.
-
Informações detalhadas sobre a oferta de emprego
Empresa: TN Portugal Localização: Braga
Braga, Braga, PortugalPublicado: 15. 3. 2025
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