Relocation Support + German Customer Care
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Relocation Support + German Customer Care, Lisboa
Client:
Cross Border Talents
Location:
Lisboa, Portugal
Job Category:
Other
Salary: $0-0/monthly
EU work permit required:
Yes
Job Views:
5
Posted:
08. 02. 2025
Expiry Date:
25. 03. 2025
Job Description:
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and friendly manner.
- Help customers with product information, order issues, and technical support.
- Solve problems and escalate complex issues to the right team.
- Provide clear and effective solutions to ensure customer satisfaction.
- Record customer interactions and outcomes in the CRM system.
What We Are Looking For
- Fluency in German (C2 level) and good English skills (B2 level or higher).
- Strong communication and
- solving skills. - Willingness to work rotational shifts, including night shifts and weekends.
- No prior experience required – open to beginners.
- Must be available to work
- site in Lisbon.
What We Offer
- Competitive salary and benefits.
- Private health insurance.
- Paid training to ensure success in the role.
- A supportive and friendly work environment.
- Opportunities for career growth and advancement.
Work Schedule
- Monday to Sunday: 24/7 (rotational shifts, including night shifts).
- Days Off: 2 rotational days off per week.
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