Regulatory Compliance Operation Lead
Responsibilities
- Maintain and develop key client relationships.
- Own the delivery of service and service metrics to clients.
- Support quality programs.
- Embed new processes and workflows into the team.
- Drive continuous improvement and
- add initiatives. - Meet obligations established within the client.
- Assess and implement change and strategic directions.
- Ensure process documentation is complete and robust.
- Coach, develop, and manage team members.
- Resolve serious issues and manage escalations.
- Allocate resources and responsibilities across the team to deliver business results and develop team members.
- Oversee formal evaluation processes for team members, including career development, salary review, and performance management.
Minimum Requirements
- Graduate with more than 4 years of working experience, preferably with 2 years of domain knowledge.
- Quick learner with a proven ability to grow and lead a team.
- Excellent oral and written communication skills.
- Passion for learning and creative problem solving.
- Proven track record of success in previous work experiences.
- Strong computer applications skills.
- Good knowledge of the culture and language of the supported countries is an advantage.
- Ability to solve urgent matters and work under pressure.
- Good organizational skills and ability to multitask.
- Analytical frame of mind.
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Informações detalhadas sobre a oferta de emprego
Empresa: Accenture Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 15. 3. 2025
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