Rececionista Júnior Albufeira

Rececionista Júnior
Albufeira
Albufeira, Portugal

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Mission: Represent the first point of contact with guests, as well as manage all their accommodation needs.

Job Summary:

• Perform
  - in and
  - out;
• Confirm customer reservations;
• Assign rooms and activate keys;
• Process all types of payments, such as room, debit or credit fees;
• Respond to guest calls, requests, questions or concerns;
• Coordinate the cleaning service with the Housekeeping Department to prepare rooms for
  - in;
• Provide guests with all necessary directions and information about the property;
• Prepare daily
  - in and
  - out reports;
• Identify guest special requests and anticipate their needs.

Requirements:

• Previous experience in customer service;
• Experience with Opera PMS system (preferably);
• Ability to work in a team;
• Strong sense of customer orientation;
• Good appearance;
• Accommodation in the Algarve;
• Personal transport;
• Availability for a permanent contract.

Education/Professional Experience:

• Academic degree/professional training in the Hospitality area (or similar);
• Previous experience in the Front Office Department (preferably).

Language Skills:

• Good communication skills in Portuguese and English (mandatory).

Would you like to be part of the Pine Cliffs Resort team? Apply Now!