Quality Control - (Third Party Associate) - Arabic Market- Portugal Lisboa

Quality Control - (Third Party Associate) - Arabic Market- Portugal
Lisboa
Lisboa, Portugal

Important Note: Please be advised that this job posting is for informational purposes only. This is a 6 month temporary assignment managed by HYLegal. All contractual terms, including payroll and benefits, will be handled by HYLegal. By applying, you agree that the information provided in your application may be processed for recruitment purposes, shared with the
- party agency, and other purposes in accordance with Byte
Dance's Applicant Privacy Notice here.

About Tik
Tok

Tik
Tok is the leading destination for
- form mobile video. At Tik
Tok, our mission is to inspire creativity and bring joy. Tik
Tok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of Tik
Tok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make Tik
Tok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At Tik
Tok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

The Global Monetization Integrity team ensures safe and quality experiences for Advertisers to enable Tik
Tok in its mission to inspire joy and creativity. The team is responsible for creating scalable and reliable solutions that allow Tik
Tok Advertisers and businesses to interact in a trustworthy manner, always working to anticipate and protect against threats. They will do so by creating ad policies, managing content review processes, and more.

Main Responsibilities:

1. Act as auditor for the quality of the team's and individuals' output, and execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, action plans to address gaps, and drive quality improvements;
2. Work closely with other departments to respond promptly to relevant quality related needs;
3. Participate in quality calibrations with the teams to continuously drive policy understanding and quality results;
4. Participate in the development of quality inspection standards and continuously optimize the processes, systems and tools;
5. Prepare and conduct engaging and interactive training sessions, including but not limited to
   - hire onboarding, refresher training, new product and policy training, that are aligned with organizational goals and objectives;
6. Conduct thorough assessments of existing training materials and identify areas for improvement or updates to ensure relevancy and effectiveness;
7. Provide support for adhoc projects to drive quality governance and improvement.

Qualifications

Minimum qualifications:

1. Fluent in written and spoken required language to cover the market (Arabic) plus business level English;
2. 1 - 3 years of relevant work experience in quality management is desirable;
3. Computer fluency and understanding of software and advanced internet functions;
4. Strong analytical skills with a keen eye for details;
5. Quality audit and quality management related experiences;
6. Ability to work alternating work rotations and shifts (including public holidays and weekends).

Preferred Qualifications:

1. Comfortable working in a
   - paced, high volume and culturally diverse environment;
2. Ability to maintain a high degree of confidentiality while meeting strict deadlines.

Tik
Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik
Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.