Process Lead - Order to Cash (O2C) - Lisboa

Process Lead - Order to Cash (O2C)
Lisboa
Lisboa, Lisboa, Portugal

Process Lead - Order to Cash (O2C)

Client: Unilabs

Location: Lisboa, Portugal

Salary: EUR 30. 000 - 40. 000

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 20. 02. 2025

Expiry Date: 06. 04. 2025

Job Description:

As the Process Workstream Lead, you will be responsible for major functional process areas, driving good practice, sound decision making, and quality within the workstream.

Responsibilities:

Challenge Unilabs to standardise and adopt out of the box processes.
Deliver initial engagement and fit gap sessions through knowledge of the target process and solution.
Manage stakeholders to gain alignment and understanding of design challenges.
Provide task management within the process team to ensure completion of all deliverables.
Accountable for process team deliverables including design requirements and Functional Design Document.
Support testing solutions in Systems Integration Test (SIT) and advise on UAT sign off.
Work with Global Process Owners to identify and track KPIs for process areas.
Identify opportunities for innovation and efficiency within the process area.
Support GPOs in scoping and evaluating change requests.

Process Optimization:

Identify opportunities for process improvements and automation.
Implement enhancements to increase efficiency, accuracy, and compliance.
Utilize methodologies such as Lean and Six Sigma to drive continuous improvement.

Stakeholder Collaboration:

Work closely with business areas (finance, procurement, IT) to ensure project alignment.
Act as the primary point of contact for process design issues.
Collaborate with all teams, including 3rd party and support organisations.

Data Analysis & Reporting:

Develop and utilize analytics and reporting tools to monitor process performance.
Generate regular reports on project status and process metrics.
Conduct root cause analysis for process inefficiencies.

Compliance & Risk Management:

Ensure processes comply with company policies and regulatory requirements.
Identify and mitigate risks associated with process changes.
Maintain accurate project and process documentation.

Training & Support:

Provide training and support to team members and
- users on
- related tools.

Education:

Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.

Experience:

Expertise in relevant modules of D365 (FO).
Proven experience in functional and technical capabilities within the respective process domain.
Experience with process improvement methodologies in technology change projects.
Strong understanding of financial operations and best practices.