Process Architect Santa Maria da Feira

Process Architect
Santa Maria da Feira
Santa Maria da Feira, Aveiro, Portugal

Are you ready to be part of something extraordinary? We’re establishing a new MRO
facility near Porto, Portugal. This location will be repairing engine and aircraft
component parts. As part of a
- established and trusted company, we’re offering
you the unique chance to combine the stability of a successful organization with the
excitement of building something new from the ground up!

Tasks

The Process Architect for Aircraft and Engine Components ensures a digital, unimpeded,
- centric and
- efficient process flow for maintenance and repair operations of the
- up of Lufthansa Technik Portugal in accordance with aviation regulations.

Responsibilities and Tasks include but are not limited to the following:

• Support standardized repair processes for aircraft components with the Production IT Engineer and project team
• Assist in gathering business requirements for
  - driven services using Process and Knowledge Management tool, Lean
  IX and Jira
• Troubleshoot and ensure performance, compliance, and reliability of IT systems and hardware
• Maintain and update dashboards in collaboration with IT providers
• Document changes and provide user training for
  - sufficiency
• Analyze and improve processes, automating tasks with teams
• Contribute to innovation and digital solutions in repair maintenance
• Support projects with operational and administrative tasks

Requirements

We are seeking an enthusiastic Process Architect to optimize repair processes, collaborate with
- functional teams, and enhance operational efficiency and innovation. The role involves driving continuous improvement in the aviation industry.

• Graduate/Bachelor's degree in Business Administration, Industrial Engineering Business IT, Computer Science
• Minimum 1 year of experience in business process management or related fields
• Good written and spoken Portuguese and English skills
• Expertise in requirements engineering, process modeling, and agile methodologies (Scrum, Kanban)
• Experience with Microsoft Office, Power BI, Power Apps, and
  - coding tools is a plus
• Basic knowledge of data modeling, programming (Python, Java, SQL), Cloud technologies (Openshift), and databases use is beneficial
• Strong analytical,
  - solving, and communication skills

Candidates must have the right to live/work in Portugal.
Applications will be evaluated based solely on the candidates' merit, without consideration of any other factors.

About Lufthansa Technik Portugal S. A